Wednesday, June 25, 2025

Infosys & ServiceNow Expand AI Partnership for Service Delivery

Related stories

Gurobi Unveils Gurobot an AI Assistant for Instant Support

Gurobi Optimization has introduced a new AI Assistant designed...

Deloitte Unveils AI tools to boost human-machine workforce

Designed to identify AI impacts on tasks and skills,...

EPAM unveil DIAL 3.0, evolved genAI platform for enterprise

EPAM Systems, a global digital engineering powerhouse, unveiled DIAL 3.0,...

HPE Launches NVIDIA AI Factory Solutions for Global Adoption

HPE and NVIDIA launch AI factory solutions to boost...

Kognitos Launches Neurosymbolic AI with $25M Series B

Kognitos, a leader in AI automation for business operations,...
spot_imgspot_img

Infosys, a global leader in next-generation digital services and consulting, announced an expanded strategic collaboration with ServiceNow to provide end-to-end managed services, leveraging AI capabilities of the Now Platform and the Infosys Enterprise Service Management Café (ESM Café) for enterprise business transformation.

As part of this engagement, Infosys will aim to accelerate the ServiceNow implementation for enterprises such as First Abu Dhabi Bank (FAB), by almost 30 to 40 percent, allowing faster time-to-value – and also deliver a comprehensive suite of services and solutions. These include licenses, services, and implementation of the Infosys ESM Café, an AI-powered plug-and-play solution, part of Infosys Cobalt, a set of services, solutions and platforms for enterprises to accelerate their cloud journey. The Infosys ESM Café offers more than 70 applications covering various modules and ServiceNow capabilities, including AI and sustainable digital solutions.

Also Read: Sweet Security Adds Generative AI to Its Cloud Runtime Security Suite

Cathy Mauzaize, President, Europe, Middle East and Africa, ServiceNow, said: “We are delighted to see Infosys leveraging our AI platform for business transformation of globally reputed financial institutions like FAB. This collaboration showcases the power of our platform to revolutionize service delivery and improve operational efficiency. This is another milestone in our successful collaboration with Infosys as they continue to drive refined digital transformation and deliver exceptional value to their clients through our platform.”

Umashankar Lakshmipathy, EVP and Head of Cloud, Infrastructure and Security Service, EMEA, Infosys, said: “We are excited to collaborate with ServiceNow to support enterprises with comprehensive managed services by leveraging the ServiceNow platform. Our long-standing relationship with ServiceNow and deep expertise in their platform, combined with the Infosys ESM Café, will enable companies like FAB to drive efficiency, productivity, and continuous service improvement across their enterprise. The outcome of this collaboration shows how cutting-edge AI capabilities can create transformative solutions and tangible business value for our clients.”

Source: Infosys

Subscribe

- Never miss a story with notifications


    Latest stories

    spot_img