Matt Burgon has joined Typeform as Senior Director of Field Engineering, beginning a new professional chapter after more than six years at Qualtrics. Burgon announced the move on LinkedIn, describing his time at Qualtrics as an important period of professional growth, learning, and relationship building.
During his tenure at Qualtrics, Burgon worked across areas including enterprise technology, solution strategy, and employee experience. His work included helping organizations understand how technology affects employee productivity, engagement, and the broader workplace experience.
In previous discussions around employee technology experience, Burgon highlighted a growing shift among enterprises: technology is no longer viewed only through measures such as uptime, reliability, and security. Organizations are increasingly considering how effectively workplace technology enables employees to perform their jobs.
This perspective is particularly relevant as businesses adopt increasingly complex technology environments. Cloud applications, collaboration platforms, AI tools, automation, and digital workflows are becoming deeply embedded in everyday work. While these technologies can improve productivity, poorly designed or difficult-to-use systems can create friction for employees.
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Burgon’s move to Typeform comes against this broader technology backdrop. Typeform develops digital tools for creating forms and interactive experiences, making field engineering an important link between technical capabilities, customer requirements, and practical implementation.
His new position also reflects the evolving role of field engineering within technology companies. Field engineering teams often work closely with customers and internal product and technical teams, helping translate business requirements into technology solutions while identifying challenges that can influence product development and adoption.
Burgon’s departure from Qualtrics marks the end of a significant period at the company. In his LinkedIn announcement, he expressed appreciation for colleagues and leaders who supported his development and said he would continue to follow Qualtrics’ progress. He also described his new opportunity at Typeform as a chance to work with a team focused on helping organizations improve how they operate.
The transition highlights how technology leadership roles continue to evolve as companies place greater emphasis on customer experience, employee productivity, AI, and the practical value of enterprise software.
For Burgon, the move represents a shift into a new environment while building on years of experience working at the intersection of technology, customers, and organizational experience.
