Epicor has officially expanded its AI-driven enterprise resource planning strategy across the UK and select European markets with the general availability of Epicor Prism. Embedded directly within Epicor Kinetic, this comprehensive portfolio of vertical AI agents provides supply chain, manufacturing, and distribution industries with conversational access to live ERP data without requiring specialized analytics skillsets. As regional manufacturers face mounting pressure to optimize productivity amid severe localized skills shortages, this launch successfully shifts enterprise software from standard systems of record to proactive systems of outcomes.
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Emphasizing this critical industry paradigm shift, Andy Coussins, Executive Vice President, International, Epicor, noted, “Businesses do not just need better data, they need help interpreting it and acting on it in the flow of work. Epicor Prism helps close that gap by bringing intelligence directly into everyday workflows and actively guiding people through complex decisions, even if they’re not ERP experts.” Leveraging over five decades of deep domain expertise, the solution offers 18+ pre-built agents to streamline routine tasks such as analyzing Material Requirements Planning logs and validating compliance documents while firmly maintaining strict data governance and human oversight. Highlighting the company’s broader strategic vision for the future of enterprise technology, Arturo Buzzalino, Chief Innovation Officer at Epicor, stated, “Our vision for Cognitive ERP is software that doesn’t just store information, but actively helps people think, decide and act. With Epicor Prism, AI is built into everyday workflows, supporting frontline users with real-time insight while remaining grounded in the realities of their industry and data.”
