Martech

Automation in AI

Vonage Unveils Agentforce Identity and Fraud Detection APIs

Vonage, part of Ericsson, has launched Vonage Agentforce Identity Insights and Fraud Detection. This AI-driven solution gives contact center agents real-time insights. The platform...

Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From Anthropic, Google Cloud, IBM and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...

Marketing and Analytics

RainFocus Bets on a Future Powered by AI

RainFocus™, a leading provider of next-generation event marketing platforms, has unveiled a comprehensive strategy to accelerate its AI investments as it transitions toward an...

Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From AMD, IBM, Google and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...

Customer Experience

TELUS Digital Unveils Fuel iX™ Fortify for Auto Red-Teaming

TELUS Digital, a global leader in digital customer experiences (CX), has announced the launch of Fuel iX™ Fortify, a continuous automated red-teaming solution designed...

Cost vs Accuracy: Are Domain-Specific LLMs Worth the Investment for Enterprises?

Do you remember the excitement around GPT-5, Gemini, and other general-purpose AI tools? Everyone thought they could plug them in and get instant results....

Customer Experience

AITech365 Interview with Malte Kosub, CEO & Co-Founder of Parloa

Obsess over the customer problem, not the hype. Technology shifts, but human problems are remarkably stable. What inspired you to start Parloa, and how...

Customer Experience

Salesforce Unveils MuleSoft Agent Fabric to Govern AI Agents

As enterprises accelerate AI adoption, the proliferation of agents across teams, platforms, and vendors has created both immense opportunities and new challenges. This rapid...

Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From Cloudera, OpenAI, Databricks and more

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...