Martech

Customer Experience

Salesforce Signs Definitive Agreement to Acquire Airkit.ai

Salesforce has signed a definitive agreement to acquire Airkit.ai, a creator of AI powered customer service applications and experiences. Airkit.ai enables Fortune 500 and...

Customer Experience

Lenovo Image Integrates Oort AI Agent to Enhance Customer Support

Oort, a decentralized data cloud service provider, is excited to announce that Lenovo Image, now known as ZX, will integrate Oort TDS (Talk-to-Data Service)...

Customer Experience

Forethought Introduces Autoflows, Ushers in AI-First Customer Support

Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient,...

News

Poppulo Introduces Poppulo AI, the Industry’s Only Enterprise-Grade AI Suite to Transform Communications Experiences

Poppulo AI introduces a new era for resource-challenged communications teams with intelligence, automation, and fully governed generative AI capabilities designed to boost productivity and...

Marketing and Analytics

Marketing and AI Contact Center Veteran Joins Invoca’s Executive Team as CMO

Former Demandbase and Replicant CMO Peter Isaacson joins Invoca after the company surpassed $100 million in annual recurring revenue (ARR) during its last fiscal year Invoca, a...

News

Digimarc Launches Industry-First Secure, Automated, Fair, and Efficient (SAFE™) Digital Copyright Protection

Digimarc Corporation, the pioneer and widely-recognized leader in digital watermarking, announced that Digimarc Validate has expanded its powerful identification and protection capabilities to the...

Customer Experience

Smartsheet Unveils the Next Generation of its Enterprise Work Management Platform to Unlock Customer Potential at Scale

New AI-powered platform features include unparalleled scale, democratized resource management, and modern simplified views Smartsheet, the enterprise work management platform, revealed its next generation Smartsheet...

Customer Experience

Sprinklr Launches More Than 700 New Features for Unified Customer Experience

Platform release 18.8 empowers customer service, marketing, sales, and social teams with new AI-powered enhancements and generative AI integrations now available to all customers. Sprinklr,...

Marketing and Analytics

Acquia Digital Asset Management Platform Empowers Marketing and Creative Pros to Leverage Generative AI

Native Integration for AI-Generated Product and Image Descriptions Speed Time to Market for Digital Assets Used Across Customer Channels Acquia, the digital experience leader, announced new...

Computer Vision

Cloudinary Extends its Digital Asset Management (DAM) Platform with Studio, a Powerful Set of AI Capabilities for Marketers

Studio allows non-technical users to harness the power of AI to create engaging customer experiences at scale while improving internal efficiency and reducing time-to-market Cloudinary,...

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