Martech

Customer Experience

Tagado’s New Smart Monitoring Tool Categorizes and Groups Customer Feedback in Real-Time

Tagado, the AI analytics provider of high-res CX data intelligence, has announced the launch of its new feedback trends monitor, that automatically allows CX,...

Marketing and Analytics

CHEERS Telepathy Unveils Year of the Dragon Edition, Elevating AI-Powered Content Marketing to New Heights

Cheer Holding, Inc., a leading provider of advanced mobile internet infrastructure and platform services, announced the launch of the new Year of the Dragon...

Customer Experience

Globant Converges its Strength in Creating Seamless Customer Experiences and Innovative Technology Capabilities into the New Connected Experiences Studio

Through cutting-edge technology, creativity, and innovation, Globant reinvents how brands engage with their customers through memorable and fulfilling experiences Globant, a digitally native company focused...

Customer Experience

Anywhere365® Elevates Customer Experience with Intelligent AI Assistant through Acquisition of Deepdesk

Anywhere365®, a global leader in Enterprise Dialogue Management software and a pioneer in customer service technology, announced the acquisition of Deepdesk BV ("Deepdesk"), a...

Customer Experience

Zendesk Completes Acquisition of Klaus

CX leader accelerates growth in workforce engagement management (WEM) and adds AI-powered quality assurance (QA) to help companies deliver intelligent customer experiences Zendesk announced it...

Customer Experience

Accrete Recognized in Gartner “Emerging Tech Impact Radar: Conversational Artificial Intelligence” Research Report

Accrete AI, a leading dual-use enterprise AI software company, announced that Accrete has been named a Sample Provider in the recently published Gartner report...

Marketing and Analytics

International Data Group Names Andrew Hamel Chief Technology Officer

International Data Group, the leading market intelligence and data company, announced that Andrew Hamel has joined the Company as Chief Technology Officer. In this newly...

Customer Experience

PG Forsta Named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer

PG Forsta, the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders,...

Customer Experience

Diabolocom Applauded by Frost & Sullivan for Providing Excellent and Personalized Interactions to Improve the Customer Experience with Its AI Solution

Diabolocom's AI Solution increases staff productivity, controls pricing, and enhances the customer experience. Frost & Sullivan researched the artificial intelligence (AI) innovation industry and, based on...

Martech

Wondershare Repairit Unveils V5.5: Redefining Image Restoration Excellence with Cutting-Edge AI Enhancement Models

Wondershare Repairit, a prominent software solutions provider, is thrilled to unveil the latest iteration of its groundbreaking software - V5.5 for desktop and V3.0...

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