Wednesday, February 4, 2026

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Customer Experience

Nextiva Acquires Thrio: Democratizing Customer Experience with AI

Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio is an...
Marketing and Analytics

Viant Integrates with PurpleLab™

Viant Technology Inc., the leading people-based advertising technology company, announced a new integration with PurpleLab™, a healthcare analytics company that holds one of the...
Customer Experience

PolyAI Unveils Its 2024 CX 100: One Hundred Visionaries Revolutionizing Customer Experience

PolyAI, the world's premiere provider of customer-led voice assistants for the enterprise, is proud to announce the release of its second annual CX 100. This...
Martech

AI Startup Mashgin Partners with Biometric ID Provider Keyo to Add Contactless Pay By Palm Technology to Its AI Self-Checkout

Mashgin, the world's fastest touchless self-checkout system, announced a partnership with Keyo and its global biometric identity network. The partnership creates a self-checkout experience on...
Customer Experience

Cognigy Now Available in the Microsoft Azure Marketplace

A global leader in AI-enabled customer service solutions, Cognigy, announced the availability of its cutting-edge platform in the Microsoft Azure Marketplace, an online store providing...
Customer Experience

Microsoft unveils new generative AI and data solutions across the shopper journey, offering copilot experiences through Microsoft Cloud for Retail

Ahead of NRF 2024: Retail's Big Show, Microsoft Corp. on announced new generative AI and data solutions and capabilities for retailers that span the retail shopper...
Customer Experience

Infobip Unveils AI Hub for AI-Driven Conversational Customer Experiences

Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless end-to-end conversational...
Customer Experience

Autobound Launches Personalization API to Help Others Build Insight-Driven AI Writers

Autobound, a leading AI startup revolutionizing the way salespeople conduct research and write personalized emails, announced the launch of their public-facing API. This groundbreaking...
Marketing and Analytics

Glassbox Delivers Enterprise-ready Generative AI Assistant with Microsoft Azure OpenAI Service

Glassbox, a leading provider of digital experience intelligence for web and mobile applications, announced the availability of its enterprise-ready AI assistant, which the company...
Marketing and Analytics

SCUBA Analytics Snags Industry Veteran Marc Ryan as Chief Product Officer

SCUBA Analytics, a trailblazer in the field of high-frequency data collaboration decision intelligence, is thrilled to announce the appointment of Marc Ryan as its Chief Product...
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