Customer Experience

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Customer Experience

Fixably Appoints Telecom Industry Veteran Annukka Matilainen as New Chief Operating Officer

Fixably, the global after-sales software provider, has appointed Annukka Matilainen as their new Chief Operating officer. Annukka is a telecom industry specialist with over 20...

Customer Experience

ComputerTalk and Tethr Partner to Improve Contact Center Performance

ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the formation of a strategic partnership...

Customer Experience

Horatio Partners with Loris to Strengthen the Customer-Agent Connection

Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, announced it partnered with Loris to keep advancing customer service and BPOs. Loris is the AI platform that...

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Discover the future of artificial intelligence at AITech365. Explore the latest AI news, delve into insightful interviews with industry experts, and stay informed about the most exciting and trending topics shaping the world of AI.

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Predictive Enterprises: How AI Will Turn Every Business Function into a Forecasting Engine

Business Technology January 13, 2026

Most businesses are still driving by looking in the...

The AI Playbook for Zero-Ops Marketing

Featured Articles January 13, 2026

Marketing today is stuck in a loop. Teams spend...

NVIDIA and Eli Lilly Unveil $1B Co-Innovation AI Lab to Reinvent Drug Discovery

Life Sciences January 13, 2026

In a historic agreement that symbolizes the increasingly rapid...

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Generate AI with modern capabilities to democratize data usage,...

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Next evolution of O’Reilly Answers helps learners deepen understanding...

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Human Intelligence July 31, 2023

Google is taking a significant leap in enhancing the...

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