Wednesday, March 11, 2026

Customer Experience

spot_imgspot_img
Customer Experience

Afiniti appoints Mike Myshrall as CFO

Afiniti, a leading provider of artificial intelligence (AI) applications and infrastructure for customer experience (CX), announces the appointment of Mike Myshrall as Chief Financial...
Customer Experience

AMP Smart and VOZIQ AI announce strategic partnership for AI-enabled proactive customer loyalty management

VOZIQ AI recently concluded the executive review meeting with Dave Bolen, Chief Operating Officer at AMP Smart, where VOZIQ AI's Chief Data Scientist, Dr. Vasudeva Akula,...
Customer Experience

GLORY to acquire Flooid, a leading provider of Cloud-based Retail POS solutions

Glory Global Solutions (International) Ltd, a wholly-owned subsidiary of GLORY Ltd. announces plans to acquire 100% of the issued share capital of Flooid, a...
Customer Experience

AI in Customer Support: Enhancing User Experience Like Never Before

With the constant evolution of technology, artificial intelligence (AI) has emerged as a powerful tool in revolutionizing customer support. Gone are the days of...
Customer Experience

HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands

HGS Agent X™ 23 release unlocks the ability of contact center agents to be more effective by utilizing AI to turn conversations into data...
Customer Experience

OpenWeb Appoints AI Foundation Founder Rob Meadows as Chief Technology Officer

Respected expert and ethical AI advocate joins community engagement platform to redouble AI innovation, shepherd the community economy OpenWeb, the premium community engagement platform serving...
Customer Experience

Inbenta Appoints Merlin Bise as Chief Technology Officer

Inbenta, a conversational AI platform designed to optimize customer experience, announced the appointment of Merlin Bise as Chief Technology Officer, effective January 1, 2024. Bise will...
Customer Experience

NICE CXone Named Outright CCaaS Leader In ISG Provider Lens 2023 Report

NICE CXone received the highest overall scores in competitive strength and portfolio attractiveness with Enlighten also recognized for delivering smarter self-service NICE announced that CXone, the...
Customer Experience

Humane Selects Optiva BSS for Launch of New Ai Pin

The first wearable device and software platform with embedded mobile virtual network operator (MVNO) connectivity built to deliver personal artificial intelligence (AI) services leverages...
Customer Experience

Hinduja Global Solutions: New Research Shows Customer Experience Decision Makers Betting Big on Artificial Intelligence

Hinduja Global Solutions (HGS), a leader in technology-led customer experience (CX), recently released new findings from its CX Buyers’ Insights Report based on a...
Load more

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from up to 5 devices at once

Must read

spot_img

About Us

Discover the future of artificial intelligence at AITech365. Explore the latest AI news, delve into insightful interviews with industry experts, and stay informed about the most exciting and trending topics shaping the world of AI.

Latest

Popular

Quick Link

© 2025 AITech365. All Rights Reserved. Website Undertaking: Data Demand