Frontline Group, the agile leader in AI-enhanced, human-first CX, has announced the national pilot launch of its groundbreaking vCON (Virtualized Conversation) Program, which will bring next-generation contact center intelligence to 211 operators across the country.
Every 211 call represents a person in crisis seeking food, shelter, safety, or a sense of...
Arise becomes the first gig tech platform to deploy Sanas’ Accent Translation Solution across the enterprise to power their expert-led customer experiences
Sanas, inventor of the world’s first Real-Time Speech Understanding platform, and Arise, the leading intelligent platform for on-demand customer experience and business services, announced a strategic partnership naming Arise...
Data & Marketing teams can now unite within Snowflake, leveraging OpenAI to activate Growth Agents and drive compounding growth
GrowthLoop announced at Snowflake's annual user conference, Snowflake Summit 2025, a deeper integration with Snowflake, the AI Data Cloud company, to leverage Snowflake Cortex AI, Snowflake's fully managed suite of AI services,...
Strategic acquisition combines two established digital agencies, enhancing capabilities and expanding global client service offerings
Pyxl, a full-service agency with a 17-year history of serving clients throughout the United States, announced the acquisition of Cobble Hill, an established digital marketing agency with a strong national and international client portfolio. This...
Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news.
In Automation in AI news this week…
ACI Infotech Launches ArqAI, Enterprise AI Platform
ACI Infotech, a global technology services firm helping enterprises modernize...
Built for product and engineering teams, Snowplow Signals makes it easy to deliver deep, real-time customer context to apps and AI agents - fueling hyper-personalization and adaptive user experiences
Snowplow, the leader in customer data infrastructure, announced the launch of Snowplow Signals, a real-time customer intelligence system that enables companies...
In today's world, digital storytelling is key. Brands, educators, and creators gain an edge with the power to create high-quality video content on demand. Google Flow, the tech giant’s leading platform for AI media production, has introduced Veo 3. This new video generation technology will change how we create,...
Movate, a global leader in digital technology and customer experience services, has entered into a strategic partnership with Alcatel-Lucent Enterprise (ALE), a renowned provider of secure networking and communications solutions. This collaboration marks a significant milestone in ALE’s journey toward AI-driven innovation, with Movate selected as ALE’s trusted partner...
Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news.
In Automation in AI news this week…
LambdaTest Unveils SmartUI MCP for Smarter Visual Testing
LambdaTest, a unified agentic AI and cloud engineering platform,...
IntellAIgent uses Agentic AI to transform front and back-office customer service operations in seconds, with personalised, complex, context-aware automations
Digital transformation and customer experience specialists, FourNet, announced the launch of FourNet IntellAIgent, designed to enable businesses to streamline operations, enhance customer experiences, and accelerate AI-driven transformation.
FourNet IntellAIgent is an innovative, artificial...
