Martech

Customer Experience

Krisp Unveils Real-Time Voice Translation SDK for CX

Production-validated SDK enables CX platforms to embed multilingual voice directly into live customer conversations Krisp announced the launch of its Voice Translation SDK, enabling CX...

Customer Experience

Ramco Systems Launches Chia Enterprise AI Agent

Global enterprise software company Ramco Systems announced its entry into the Agentic AI product segment with the launch of Chia, a conversational AI agent platform...

Customer Experience

Amtelco Launches Ellie™, AI Virtual Agent

Ellie™ is powered by artificial intelligence (AI) and supports call centers by working with agents to better serve callers. Amtelco announced the release of Ellie™...

Marketing and Analytics

Orchestra Grows Crisis Comms and Adds Risk Leaders

Orchestra announced the expansion of its crisis communications practice, adding senior leadership and realigning internal talent as demand for enterprise risk, crisis response and...

Customer Experience

Medallia Sets Innovation Agenda at Experience ’26 – Omni CX

Unified B2B account profiles and expanded Action Planning tools empower organizations to drive measurable business outcomes Medallia, Inc., the global leader in customer and employee...

Marketing and Analytics

Domo Introduces Domo MMM – An AI-Driven Marketing Measurement Solution for Enhanced Budget Accountability

Domo has announced the launch of a revolutionary marketing measurement service called Domo MMM that relies on the technology of artificial intelligence to ensure...

How JPMorgan Built Internal AI Guardrails Without Slowing Innovation

Most Martech leaders talk about guardrails like they are a necessary evil. Something you tolerate because legal asks for it. Something that slows launches,...

Marketing and Analytics

Krikey AI Launches Advanced 3D Video Tools for Marketing

Krikey AI, a leader in generative 3D animation technology, announced the launch of its enhanced suite for Marketing Videos for Business. As digital attention...

How Netflix Uses AI for Operations Beyond Content: Workforce, Localization & Efficiency

When people talk about Netflix and AI, the conversation almost always starts and ends with recommendations. What should I watch next. Why did this...

2027 Outlook: The Rise of Autonomous Marketing Departments

In 2024, most marketing teams were still experimenting with chatbots. These tools answered questions, rewrote copy, and helped teams move a little faster. Useful,...

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