Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS)
Zendesk, a global leader in AI-powered customer service, has entered into a definitive agreement to acquire Local Measure, a top provider of Contact Center as a Service (CCaaS) and advanced voice solutions, as well as a...
Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news.
In Automation in AI news this week…
Rossum Unveils AI Agents to Automate Enterprise Paperwork
Rossum, a leader in intelligent document processing (IDP), is...
Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client base
Global digital business services leader Teleperformance (TP) announced it has formed a strategic partnership with Sanas, a pioneer in providing Real-Time Speech Understanding. Under the partnership, TP...
Developed with global telcos, Xplore is now live and transforming digital experiences in Central Asia after successful launches in 4 markets
Mobicom Corporation, Mongolia's largest mobile network operator, announced a strategic partnership with Circles, a global telco technology company. Central to this partnership is the launch of Xplore, an advanced AI-powered software-as-a-service (SaaS)...
Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances that follow the news.
In Automation in AI news this week…
Airbyte Disrupts Data Pricing, Moves Beyond Volume Models
Airbyte, a leading open-source data movement platform, has introduced...
Reply, a global systems integrator and technology firm, is proud to announce the launch of Comwrap Reply in North America. This strategic expansion builds on Comwrap Reply's inception in 2004 and established presence in Germany, Italy, and the UK, enhancing its position as a leading provider of AI-powered, end-to-end digital experience solutions....
Signal AI Studio gives every marketer the power to rapidly train AI signals that accurately detect if calls to their businesses are leads and resulted in conversions.
Invoca, the leader in revenue execution platforms, announced major advancements to Signal AI Studio, its no-code AI training solution for marketers. Powerful new features...
CleverTap, the all-in-one engagement platform, announced that it has been positioned by Gartner® as a Niche Player in the Magic Quadrant for Personalization Engines. The evaluation is based on specific criteria analyzing the company’s completeness of vision and ability to execute.
This recognition reflects the company’s proven ability to deliver personalized...
Cisco, a global leader in security and networking solutions, introduced the first AI agent developed through its strategic partnership with Mistral AI, one of Europe’s foremost AI solution providers. The AI Renewals Agent is designed to revolutionize the renewal proposal process at Cisco by integrating data from over 50...
Centific, a frontier AI data foundry platform company accelerating businesses' AI adoption, unveiled, Flow, an AI-powered localization application that helps enterprises scale global content efficiently while maintaining the highest quality. By combining AI-driven workflows with human expertise, Flow delivers up to a 31% reduction in localization costs and accelerates...
