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Customer Experience

TTEC Digital & Verint Partner for CX Automation on Cloud

TTEC Holdings Inc., a leading global CX (customer experience) technology and services innovator for AI-enabled CX with solutions, announced that TTEC Digital will expand its...

Customer Experience

Verint AI Bots Boost Upsell and Revenue in Contact Centers

Verint, The CX Automation Company™, announced that contact centers across multiple industries are deploying Verint Bots to identify optimum opportunities to upsell and cross-sell,...

Customer Experience

Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation

Verint, The CX Automation Company, announced that a Fortune 500 brand deployed the Verint Quality Bots to modernize their quality program, achieving significant AI...

Customer Experience

Verint AI Bots Automate 80% Customer Interaction Traffic

Verint, The CX Automation Company, announced that a leading consumer financial services firm is achieving strong artificial intelligence (AI) business outcomes with Verint Intelligent...

Healthcare Automation

Verint Secures $49 Million Contract to Increase CX Automation for Leading Healthcare Company

Verint, The Customer Engagement Company, announced the booking of a contract valued at more than $49 million from a leading U.S. healthcare company to...

Marketing and Analytics

Verint Named Leader in 2023 Opus Research Conversational AI Evaluation

Verint Open Platform including Conversational AI and Containment Bots Elevates Customer Experiences, Increases Employee Productivity and Reduces Costs Through Scalability, Real World Success and...

News

Verint Launches New Specialized Bot to Help Protect Sensitive Customer Data and Reduce Compliance Risk

Verint The Customer Engagement Company, announced the launch of the Verint Personal Identifiable Information (PII) Redaction Bot giving organizations a way to automate compliance, reduce risk,...

Tag: Verint

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