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Customer Experience

Smarsh Uses Salesforce Agentforce to Launch AI Support Agents

Smarsh, the global leader in communications data and intelligence, has announced the integration of Salesforce’s Agentforce to enhance its AI-driven customer service operations. Known...
Business Technology

Smarsh Launches AI-Powered Agent for Communications Surveillance

Smarsh®, the global leader in digital communications data and intelligence, announced its AI-powered Intelligent Agent. This groundbreaking product leverages advanced large language models (LLMs)...
Business Technology

Smarsh Announces Integration with OpenAI’s ChatGPT Enterprise Compliance API

Smarsh, the global leader in communications data and intelligence, announced an integration with the ChatGPT Enterprise Compliance API from OpenAI, the world's leading generative...

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