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Customer Experience

IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX

3CLogic, the leading Conversational AI and contact center solution for ServiceNow®, announced its selection by a leading provider of IT infrastructure solutions, including hybrid...

Cloud

ServiceNow Named a Worldwide Leader in IDC MarketScape for Multicloud and Hybrid Cloud Management With Automation

ServiceNow, the AI platform for business transformation, has been named a Leader in the IDC MarketScape: Worldwide Multicloud and Hybrid Cloud Management with Automation,...

News

ServiceNow Named a Leader in Strategic Portfolio Management Tools Evaluation

ServiceNow, the AI platform for business transformation, has been named a Leader in The Forrester Wave: Strategic Portfolio Management Tools, 2024. ServiceNow attributes this...

Cloud

BigID launches integration with ServiceNow’s Security Posture Control to elevate security, risk management, privacy, and operational efficiency

BigID & ServiceNow accelerates risk management and security posture with unified IT and data asset inventory BigID, the pioneer in AI-augmented data security, compliance, and...

Generative AI

ServiceNow and Microsoft Expand Strategic Alliance, Combining Generative AI Capabilities to Enhance Choice and Flexibility

New ServiceNow Now Assist and Microsoft Copilot integration brings the power of two generative AI assistants into one seamless enterprise experience ServiceNow and Microsoft Corp....

Business Technology

ServiceNow announces an expansion of the strategic relationship with Equinix to streamline operations of digital infrastructure

New capabilities with Equinix are expected to give end-to-end visibility and intelligent insights across the entire landscape of infrastructure elements through ServiceNow’s AI platform...

Customer Experience

Infosys and ServiceNow Strengthen Strategic Collaboration to Transform Customer Experiences with Generative AI-powered Industry Solutions

Infosys Cobalt cloud offerings and ServiceNow Now Assist to help enterprises increase productivity, enhance efficiency, and improve user experience Infosys, a global leader in next-generation...

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