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Customer Experience

PolyAI unveils Agent Studio, empowering enterprises with generative AI for customer service excellence

PolyAI, a leading provider of AI agents for enterprise customer service, announced the launch of its latest version of Agent Studio, the world's only...

Customer Experience

AVANT and PolyAI Announce Strategic Partnership in Delivering Advanced Voice AI Solutions to Enterprise Call Centers

AVANT, a platform for IT decision-making and the nation's premier Technology Services Distributor, announced a strategic partnership with PolyAI, a pioneer in voice AI...

Customer Experience

Voice Assistant Builder PolyAI Closes $50 Million Series C; Backers Include Hedosophia, Nvidia and Khosla Ventures

PolyAI, a leading global provider of enterprise voice assistants, has raised $50 million in a Series C round of funding. The round is backed by new...

Customer Experience

PolyAI Unveils Its 2024 CX 100: One Hundred Visionaries Revolutionizing Customer Experience

PolyAI, the world's premiere provider of customer-led voice assistants for the enterprise, is proud to announce the release of its second annual CX 100. This...

Automation in AI

PolyAI Announces VOX 2023: Driving Customer Engagement for Business Results

PolyAI, a global leader in conversational artificial intelligence (AI), is poised to kick off its inaugural PolyAI VOX 2023 virtual summit on November 16th, exploring how the...

Customer Experience

PolyAI Customer-led Voice Assistants Now Available on Genesys AppFoundry

PolyAI, a global leader in conversational artificial intelligence (AI), announced its Customer-Led Voice Assistant is now available on the Genesys AppFoundry™, a marketplace of...