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Tag: Omnichannel

Automation in AI

Broadvoice Introduces New AI-Driven Workflow Builder

Broadvoice, an omnichannel contact center platform and unified communications provider for small and mid-market enterprises and BPOs, announced the release of its new AI-driven...

Customer Experience

Teleperformance Applauded by Frost & Sullivan for Its Market-leading Position and Delivering a Superior and Engaging CX in the Metaverse

Teleperformance's impressive growth momentum and trajectory are a testament to its customer-centric approach and revolutionary solutions, earning client loyalty and increasing market share. Frost &...

News

Athletic Greens Selects Stord as Fulfillment Partner to Power Accelerated Growth Trajectory

Stord's best-in-class, omnichannel fulfillment and last-mile services, coupled with its OMS technology, will help Athletic Greens deliver an exceptional customer experience as it continues...

News

Mitto Expands Access to the Power of WhatsApp for Sales and Marketing Through Oracle Marketplace

Mitto's WhatsApp Business integration allows Oracle Responsys users to engage and support customers at scale. Mitto, a leading provider of global omnichannel communications solutions, announced that...

Martech

eGain Launches AssistGPT™, First-of-Its-Kind Solution to Automate Knowledge for Customer Engagement

eGain Corporation, the leading knowledge management platform provider for customer engagement automation, launched eGain AssistGPT at its Solve 23 conference, being held on September...

Ecommerce

Instacart Announces New Omnichannel and AI Solutions for Grocery

Major updates to Instacart Storefront and Caper Carts help grocers bridge the gap between online and in-store shopping and deploy AI to offer more...

Recent Published

From CDPs to CIP (Customer Intelligence Platforms): The Next Martech Evolution

From CDPs to CIP (Customer Intelligence Platforms): The Next Martech Evolution

Tejas Tahmankar - December 30, 2025

The AI Playbook for Martech Stack Modernization

The AI Playbook for Martech Stack Modernization

Tejas Tahmankar - December 30, 2025

Atos Group has signed a binding agreement to sell its Atos operations in Semantix

AIT365 News Desk - December 30, 2025

Wearable Devices

Wearable Devices and Rokid Partner to Bring Neural Gesture Control to AI and AR...

AIT365 News Desk - December 30, 2025

Guidefitter Partners with Taurus Holdings, Bringing “Field-Proven” Performance to the Industry’s Largest Professional Network

AIT365 News Desk - December 29, 2025

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From CDPs to CIP (Customer Intelligence Platforms): The Next Martech Evolution

Featured Articles December 30, 2025

Every company talks about data. Every marketer talks about...

The AI Playbook for Martech Stack Modernization

Featured Articles December 30, 2025

Most marketing teams did not plan their current stack....

Atos Group has signed a binding agreement to sell its Atos operations in Semantix

Business Technology December 30, 2025

Atos Group, a global leader of AI-powered digital transformation,...

Popular

Denodo boosts productivity for business users

Data Management November 7, 2023

Generate AI with modern capabilities to democratize data usage,...

O’Reilly Unveils New Generative AI-Powered Search Engine Capabilities to Enhance Learning in the Flow of Work

Automation in AI June 12, 2024

Next evolution of O’Reilly Answers helps learners deepen understanding...

Google’s new RT-2 AI model helps robots interpret visual and language patterns

Human Intelligence July 31, 2023

Google is taking a significant leap in enhancing the...

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