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Business Technology

Serval Raises $47M Series A to Accelerate AI for IT Automation

In a significant funding milestone, Serval announced on October 21, 2025 that it has secured a $47 million Series A round, led by Redpoint...

News

Tray.ai Unveils ITSM Agent That Outperforms SaaS Tools

Tray.ai, the company behind the AI-ready composable integration platform, has announced the launch of its cutting-edge IT Service Management (ITSM) Agent. This innovative solution...

Business Technology

BearingPoint and Swish AI Partner for AI-Driven ITSM

Management and technology consultancy BearingPoint teams up with Swish AI to elevate IT Service Management for global enterprises Management and technology consultancy BearingPoint announced a...

Business Technology

IFS assyst Named Leader in GigaOm Radar for ITSM

IFS assyst debuts in the GigaOm Radar for its strong feature set and stability, continuous commitment to ITIL 4, and dedication to developing innovative...

Generative AI

HCLTech and IBM announce GenAI Center of Excellence to support clients with customized AI solutions

HCLTech, a leading global technology company, and IBM announced a new collaboration to establish a Generative AI Center of Excellence (GenAI CoE) based on the IBM...

Customer Experience

IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX

3CLogic, the leading Conversational AI and contact center solution for ServiceNow®, announced its selection by a leading provider of IT infrastructure solutions, including hybrid...

Business Technology

Riverbed Delivers Most Advanced AI-Driven Automated Remediation—Adding Runbooks, Sentiment Analysis to Aternity’s Intelligent Service Desk Capabilities

Riverbed Aternity’s Intelligent Service Desk capabilities resolve issues without human intervention, preventing incidents and dramatically reducing costs Riverbed, the leader in unified observability, announced the...

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