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Customer Experience

HGS Next-Gen Accelerator for Contact Centers Harnessing the Power of Generative Artificial Intelligence, Now Available to All Brands

HGS Agent X™ 23 release unlocks the ability of contact center agents to be more effective by utilizing AI to turn conversations into data...

Customer Experience

Hinduja Global Solutions: New Research Shows Customer Experience Decision Makers Betting Big on Artificial Intelligence

Hinduja Global Solutions (HGS), a leader in technology-led customer experience (CX), recently released new findings from its CX Buyers’ Insights Report based on a...

Healthcare

Ceremorphic Announces New Life Sciences Division with New Design Methodology Based on its Proprietary Analog and AI Technology that Can Significantly Reduce R&D Costs

Ceremorphic, a fabless silicon and system development company, announced the formation of a new life sciences division called “Ceremorphic Life Sciences,” which has been...

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Customer Experience