Oracle has introduced innovative AI-driven features in its Oracle Utilities Customer Platform, revolutionizing utility call centers by providing smarter, more efficient ways to manage...
Today, instant gratification shapes what consumers expect. As a result, the B2B landscape is quietly changing in important ways. Old ways of customer support,...
TaskUs, Inc., a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, announced the launch of its...
DHL Supply Chain has launched a significant venture into Generative AI, developed with the support of Boston Consulting Group (BCG). DHL is deploying a...
This investment coincides with increased demand for AI-powered multilingual customer support and Language I/O's go-to-market success.
Language I/O (LIO), a leader in AI-powered, multilingual customer support...
Mavenoid, the AI-powered product support platform for product manufacturers and retailers, announced the launch of Generative Answers and Vision Assist – two new AI...
ScreenMeet, a leader in customer support solutions that includes fully integrated screen and mobile camera sharing, has announced a partnership with Natterbox, a global innovator...