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Martech

Cognigy Unveils Its Knowledge AI Solution for Enterprise Customer Service

With a commitment to maximizing the value of AI for enterprise contact centers, Conversational AI leader Cognigy announced the launch of Cognigy Knowledge AI. The new...

Customer Experience

Rippey AI Unveils Seamless Chatbot Integration with Slack and Microsoft Teams, Revolutionizing Customer Service Experience

Rippey AI, a global frontrunner in logistics AI technology, announced its game changing chatbot integration with prominent collaboration platforms, Slack and Microsoft Teams. This...

Automation

Solo Stove Partners with Simplr to Launch First Generative AI Chatbot in the Outdoor Recreation Space

Simplr, a bot-first CX outsourcing solution that offers automation and human agents, and Solo Stove, designers of beautiful, easy-to-use fire pits and camp stoves...

Customer Experience

Horatio Partners with Loris to Strengthen the Customer-Agent Connection

Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, announced it partnered with Loris to keep advancing customer service and BPOs. Loris is the AI platform that...

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