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Customer Experience

TELUS Digital Unveils Fuel iX™ Fortify for Auto Red-Teaming

TELUS Digital, a global leader in digital customer experiences (CX), has announced the launch of Fuel iX™ Fortify, a continuous automated red-teaming solution designed...

Customer Experience

FourNet Launches AI Contact Centre Agent That Learns, Acts

IntellAIgent uses Agentic AI to transform front and back-office customer service operations in seconds, with personalised, complex, context-aware automations Digital transformation and customer experience specialists,...

Analytics

CloudOffix Unveils AI Features in Low-Code Platform

CloudOffix, a trailblazer in Low-Code Total Experience Platforms, is excited to announce the launch of its latest AI-powered features. CloudOffix, a trailblazer in Low-Code Total Experience Platforms,...

Generative AI

Innominds Partners with Minerva CQ to Revolutionize Customer and Product Support with AI-Powered Solutions

Innominds, a differentiated Digital and Product Engineering services company, is excited to announce a strategic partnership with Minerva CQ, a pioneering company that provides an AI...

Customer Experience

Globant Converges its Strength in Creating Seamless Customer Experiences and Innovative Technology Capabilities into the New Connected Experiences Studio

Through cutting-edge technology, creativity, and innovation, Globant reinvents how brands engage with their customers through memorable and fulfilling experiences Globant, a digitally native company focused...

Marketing and Analytics

FICO Granted 10 New Patents to Improve Decision-Making for Enterprises

FICO patents demonstrate innovation in decisioning, responsible AI and the operationalization of analytics to enable better customer experiences FICO remains at the forefront of...

Customer Experience

AI in Chatbot Development: Making Chatbots ‘Smart’er

In the ever-evolving technology landscape, artificial intelligence (AI) is a transformative force, reshaping the way we interact with and perceive digital experiences. Among the...

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