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Customer Experience

Aircall Launches AI Voice Agent to Handle Calls 24/7

Enabling businesses to scale efficiently with conversational Voice AI for customer interactions, capturing more revenue and improving customer experience In today’s dynamic and highly competitive...

Business Technology

Building AI Products: Start with the Decision, Not the Model

Most AI teams start with the model. I recommend starting with the decision instead. The shift may seem cosmetic, yet it isn’t. It reshapes...

Healthcare

Kipu Health Partners with AWS to Deliver AI Innovation in Behavioral Health

Kipu Health, a leading provider of technology solutions for behavioral health, announced its strategic collaboration with Amazon Web Services (AWS) to bring a suite...

Marketing and Analytics

Salesforce Unveils Agentforce–What AI Was Meant to Be

Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales,...

Manufacturing

Oracle Unveils AI-Powered Apps for Fusion Data Intelligence

People Leader Workbench and Supply Chain Command Center intelligent applications will help customers make smarter and faster business decisions Oracle announced new AI-powered capabilities for...

Business Technology

Workato® Partners with Creatio as Strategic Integrator

The leader in Enterprise Orchestration will be an integration partner for Creatio solving for ERP, HRIS, and ITSM integration Workato, the leading AI-driven enterprise orchestration...

Healthcare

Talkdesk Enhances Epic Workshop with New Patient Solutions

Talkdesk Copilot can now be directly embedded within Epic Cheers, giving agents more access to artificial intelligence tools that can personalize every patient conversation...

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