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Marketing and Analytics

Salesforce Unveils Agentforce–What AI Was Meant to Be

Agentforce is how humans with AI drive customer success together, equips organizations with autonomous agents that boost scale, efficiency, and satisfaction across service, sales,...

Manufacturing

Oracle Unveils AI-Powered Apps for Fusion Data Intelligence

People Leader Workbench and Supply Chain Command Center intelligent applications will help customers make smarter and faster business decisions Oracle announced new AI-powered capabilities for...

Business Technology

Workato® Partners with Creatio as Strategic Integrator

The leader in Enterprise Orchestration will be an integration partner for Creatio solving for ERP, HRIS, and ITSM integration Workato, the leading AI-driven enterprise orchestration...

Healthcare

Talkdesk Enhances Epic Workshop with New Patient Solutions

Talkdesk Copilot can now be directly embedded within Epic Cheers, giving agents more access to artificial intelligence tools that can personalize every patient conversation...

Advertising and Sales

Dialpad Brings Proprietary Business-Specific AI Models to Sales Conversations; Reducing Overhead, Delivering Real-Time Coaching, Allowing Sellers to Focus on Human Connections

Ai Sales replaces 10+ applications making it easier for sellers to sell; while also delivering Ai-powered coaching tools for sales managers Dialpad, Inc. – the...

Customer Experience

CallMiner Leverages Generative AI to Enhance Post-Interaction and Real-Time AI Summarization

New and enhanced capabilities, including automated follow-up actions and summarization editing, drive agent productivity and improve customer experience CallMiner, the leading provider of conversation intelligence...

Data Management

Bolt Data Announces Strategic Partnership with Boomi to Provide Customers with Seamless Integrations

Bolt Data, a leading consulting and software company, and Boomi, a leading cloud integration and data management solutions provider, are pleased to announce a new,...

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