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Automation in AI

Panaya Launches Industry-First Smart AI Kit for Accelerating and Driving Cost Savings in SAP S/4HANA Migration Projects

Panaya expanded its offering to include an exclusive SAP S/4HANA migration package tailored to meet the needs for System Integrators Panaya, the leader in SaaS-based Change Intelligence...

Advertising and Sales

People.ai Named to Deloitte Technology Fast 500 List with 613% Growth Over Two Years

People.ai, the enterprise sales AI leader, announced that it has been named to the Deloitte Technology Fast 500 list of the fastest-growing technology companies...

Business Technology

Salesforce Code Builder Now Generally Available, Helping Development Teams Customize CRM Directly from the Web and Code Faster with Generative AI Option

Salesforce, Code Builder is now generally available, bringing open, modern, and flexible development tools into a new web-based integrated development environment (IDE). Now, developers,...

Customer Experience

Ada Introduces Generative Actions, Enabling AI-Powered Customer Service Chatbots to Actually Resolve Customer’s Issues Without Human Intervention

Ada's Generative Actions offers an end to scripted chatbot limitations, enabling AI chatbots to take informed, personalized actions that support customer needs Ada, the world's...

Customer Experience

Forethought Introduces Autoflows, Ushers in AI-First Customer Support

Forethought, the leading generative AI for customer support, announced Autoflows – autonomous resolution capabilities for SupportGPT. With Autoflows, Forethought is ushering in an efficient,...

Customer Experience

Aria Systems and Salesforce Establish Industries Partnership to Deliver New AI-Optimized Concept-to-Care SaaS Solution

Aria Systems, the leader in empowering enterprises to accelerate subscription and usage-based revenue growth, announced a strategic industries partnership with Salesforce, the #1 AI...

Martech

IBM and Salesforce Team Up To Help Businesses Accelerate Adoption of Trustworthy AI

IBM and Salesforce announced a collaboration to help businesses worldwide across industries accelerate their adoption of AI for CRM. Together, the two companies support...

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Customer Experience