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Healthcare

Aetna Unveils Advanced Conversational AI Navigation

Aetna, a CVS Health company, is launching a market-leading generative AI-powered conversational experience in its digital channels that will simplify health care, allowing members...
Customer Experience

Infobip Launches CXOP: AI-Driven Customer Conversations

Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey Global cloud communications platform Infobip announced its Conversational Experience Orchestration Platform (CXOP) — a...

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