Industry Leader Reinvents Agent Assist with Generative and Conversational AI for Customer Service Excellence
With a commitment to drive customer service excellence, Conversational AI leader...
Hyro's customers can now benefit from integrated conversational AI to improve the patient journey, reduce agent burnout, and leverage data to optimize operations
Hyro announced it...
Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced that it has been recognized as a Star Performer by Everest Group in the...
By integrating with Genesys Cloud CX®, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at scale, across multiple voice and...
This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and easily.
Xplor Spot – a leading business...
Amelia, the world's largest privately held AI software company and a global leader in Enterprise Conversational AI, announced that Amelia has been recognized as...
Cyara, the leading AI-led Customer Experience (CX) Transformation Platform provider, announced the appointment of Jeff Romano as Chief Customer Officer (CCO) and the promotion...