Sunday, July 14, 2024
HomeTagsContact Center

Tag: Contact Center

spot_imgspot_img

IT Infrastructure Firm Catering to Prominent U.S. Blue Chip Companies Selects ServiceNow-Centric CCaaS Solution to Revolutionize CX and EX

3CLogic, the leading Conversational AI and contact center solution for ServiceNow®, announced its selection by a leading provider of IT infrastructure solutions, including hybrid...

Tethr and Awaken Intelligence join forces to accelerate contact center modernization

Tethr, a leading provider of AI-powered conversation intelligence software, and Awaken Intelligence Ltd., a contact center solutions and agent experience innovator, announced that the...

evaluagentCX helps contact centers ditch unreliable customer surveys with AI-powered NPS

evaluagent, a global leader in contact center quality assurance and performance improvement software, is pleased to announce a leading-edge new feature coming to its...

SuccessKPI Releases AI-Powered Unified Data & Reporting for Comprehensive View of Zoom Contact Center Interactions

SuccessKPI, Inc., a cloud-native, contact center customer experience insight and action platform provider and a leader of the current 2023 Frost & Sullivan Workforce Optimization...

Nextiva Acquires Thrio: Democratizing Customer Experience with AI

Nextiva, a leading provider of customer experience solutions, is making strategic strides in the CX evolution through the acquisition of Thrio. Thrio is an...

ComputerTalk and Tethr Partner to Improve Contact Center Performance

ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the formation of a strategic partnership...

Subscribe

- Never miss a story with notifications

- Gain full access to our premium content

- Browse free from up to 5 devices at once

[tds_leads input_placeholder=”Your email address” btn_horiz_align=”content-horiz-center” pp_msg=”SSd2ZSUyMHJlYWQlMjBhbmQlMjBhY2NlcHQlMjB0aGUlMjAlM0NhJTIwaHJlZiUzRCUyMiUyMyUyMiUzRVByaXZhY3klMjBQb2xpY3klM0MlMkZhJTNFLg==” pp_checkbox=”yes” tdc_css=”eyJhbGwiOnsibWFyZ2luLXRvcCI6IjMwIiwibWFyZ2luLWJvdHRvbSI6IjQwIiwiZGlzcGxheSI6IiJ9LCJwb3J0cmFpdCI6eyJtYXJnaW4tdG9wIjoiMTUiLCJtYXJnaW4tYm90dG9tIjoiMjUiLCJkaXNwbGF5IjoiIn0sInBvcnRyYWl0X21heF93aWR0aCI6MTAxOCwicG9ydHJhaXRfbWluX3dpZHRoIjo3NjgsImxhbmRzY2FwZSI6eyJtYXJnaW4tdG9wIjoiMjAiLCJtYXJnaW4tYm90dG9tIjoiMzAiLCJkaXNwbGF5IjoiIn0sImxhbmRzY2FwZV9tYXhfd2lkdGgiOjExNDAsImxhbmRzY2FwZV9taW5fd2lkdGgiOjEwMTksInBob25lIjp7Im1hcmdpbi10b3AiOiIyMCIsImRpc3BsYXkiOiIifSwicGhvbmVfbWF4X3dpZHRoIjo3Njd9″ display=”column” gap=”eyJhbGwiOiIyMCIsInBvcnRyYWl0IjoiMTAiLCJsYW5kc2NhcGUiOiIxNSJ9″ f_msg_font_family=”downtown-sans-serif-font_global” f_input_font_family=”downtown-sans-serif-font_global” f_btn_font_family=”downtown-sans-serif-font_global” f_pp_font_family=”downtown-serif-font_global” f_pp_font_size=”eyJhbGwiOiIxNSIsInBvcnRyYWl0IjoiMTEifQ==” f_btn_font_weight=”700″ f_btn_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTEifQ==” f_btn_font_transform=”uppercase” btn_text=”Unlock All” btn_bg=”#000000″ btn_padd=”eyJhbGwiOiIxOCIsImxhbmRzY2FwZSI6IjE0IiwicG9ydHJhaXQiOiIxNCJ9″ input_padd=”eyJhbGwiOiIxNSIsImxhbmRzY2FwZSI6IjEyIiwicG9ydHJhaXQiOiIxMCJ9″ pp_check_color_a=”#000000″ f_pp_font_weight=”600″ pp_check_square=”#000000″ msg_composer=”” pp_check_color=”rgba(0,0,0,0.56)” msg_succ_radius=”0″ msg_err_radius=”0″ input_border=”1″ f_unsub_font_family=”downtown-sans-serif-font_global” f_msg_font_size=”eyJhbGwiOiIxMyIsInBvcnRyYWl0IjoiMTIifQ==” f_input_font_size=”eyJhbGwiOiIxNCIsInBvcnRyYWl0IjoiMTIifQ==” f_input_font_weight=”500″ f_msg_font_weight=”500″ f_unsub_font_weight=”500″]

Must read

spot_img