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Customer Experience

Cognigy Launches Agentic AI for Enterprise Contact Centers

Cognigy, a global leader in AI-powered customer service solutions, announced the launch of Agentic AI, a revolutionary addition to its proven Cognigy.AI platform, designed...

Generative AI

Cognigy Raises $100m as Major Enterprise Brands Depend on its AI Agent Workforce

Cognigy, a global leader in AI-first customer service automation, announced that it has raised $100 million in Series C funding. The round was led...

Customer Experience

Cognigy Advances to Elite Tier in Genesys AppFoundry, Reinforcing Demand for AI-Powered Customer Service Solutions

Cognigy, global leader in AI-powered customer service solutions, announced its advancement to the Elite Tier partnership on the Genesys AppFoundry®, a marketplace of solutions...

Customer Experience

Cognigy Now Available in the Microsoft Azure Marketplace

A global leader in AI-enabled customer service solutions, Cognigy, announced the availability of its cutting-edge platform in the Microsoft Azure Marketplace, an online store providing...

Advertising and Sales

Cognigy Launches AI Copilot, the Daily Companion for Enterprise Contact Center Agents

Industry Leader Reinvents Agent Assist with Generative and Conversational AI for Customer Service Excellence With a commitment to drive customer service excellence, Conversational AI leader...

Customer Experience

Bandwidth Partners with Google and Cognigy to Launch AIBridge, Integrating Artificial Intelligence with Contact Centers Using Maestro

Bandwidth Inc., a leading global enterprise cloud communications company, announced it is partnering with Google and Cognigy to launch AIBridge, which enables enterprises to...

Martech

Cognigy Unveils Its Knowledge AI Solution for Enterprise Customer Service

With a commitment to maximizing the value of AI for enterprise contact centers, Conversational AI leader Cognigy announced the launch of Cognigy Knowledge AI. The new...

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