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Customer Experience

IDC Names Best in Future of Customer Experience Award Winners

International Data Corporation (IDC) announced that Samsung Electronics America has been named the Overall Winner of the 2023 IDC Future Enterprise Best in Future...

Cloud

Red Hat Named a Leader in Multicloud Container Platforms by Independent Research Firm

Red Hat, Inc., the world's leading provider of open source solutions, announced that Red Hat OpenShift has been recognized as a Leader by Forrester...

Automation in AI

Sasken Technologies is collaborating with Qualcomm as part of the IoT accelerator program

Sasken Technologies, a global leader in cutting-edge technology solutions, is pleased to announce its collaboration with Qualcomm Technologies Inc., a pioneer in the Qualcomm...

Manufacturing

PhaseZero Expands CxAnalytics Offering with Generative AI Solutions to power Everyday Efficiency for Global Manufacturing Companies

PhaseZero, a digital transformation and unified customer experience platform technology leader, announced new generative AI solutions that improve everyday efficiency. PhaseZero CxCommerce platform's M4...

Customer Experience

ServiceNow Announces Teleperformance as New AI Lighthouse Member

ServiceNow announced that global digital services leader Teleperformance is joining the AI Lighthouse program. Teleperformance will collaborate on the design, development, and deployment of...

News

Appian Appoints Randy Guard as Chief Marketing Officer

Appian announced the appointment of Randy Guard to the position of Chief Marketing Officer (CMO). Guard brings more than 35 years of experience in marketing, product...

Ecommerce

AI in E-commerce: Is Your Online Store Ready for the Future?

Every time the words "artificial intelligence (AI)" reach our ears, our instinctive thought is to imagine an extravagant plot device that is usually showcased...

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