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Customer Experience

Amtelco Launches Ellie™, AI Virtual Agent

Ellie™ is powered by artificial intelligence (AI) and supports call centers by working with agents to better serve callers. Amtelco announced the release of Ellie™...

Marketing and Analytics

Orchestra Grows Crisis Comms and Adds Risk Leaders

Orchestra announced the expansion of its crisis communications practice, adding senior leadership and realigning internal talent as demand for enterprise risk, crisis response and...

Business Technology

OpenAI Bolsters AI Security with “Lockdown Mode” and Elevated Risk Labels

OpenAI has unveiled a major set of security upgrades for ChatGPT, aimed at better protecting users and enterprises from emerging threats particularly prompt injection...

Business Technology

Bellagent Unveils Practical AI Agent Platform to Democratize Enterprise Automation

Bellagent has rolled out a venture-backed AI agent platform that is intended to overcome the hurdles that have always prevented the widespread adoption of...

Quick Byte

Check Point Research Introduces New Password-Independent Prevention Engine to Block Malware Hidden in Encrypted ZIP Files

In view of the increasing complexity of evasion tactics employed by threat actors, Check Point Research has highlighted the growing problem in the cybersecurity...

Business Technology

CrowdStrike Advances SOC Automation with Next-Generation Falcon Fusion SOAR Enhancements

CrowdStrike Holdings, Inc., a pioneer in cloud-based cybersecurity, has provided strategic guidance on how to effectively scale the automation of security operations center (SOC)...

Cloud

Cognizant Accelerates Enterprise-Grade Agentic AI Adoption Through Expanded Google Cloud Partnership

Cognizant Technology Solutions has made a major step forward in furthering its strategic partnership with Google Cloud in moving from foundational platform integration to...

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Tag: AITech365

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