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Customer Experience

Delight.ai Launches Delight Agent MCP to Connect External AI Assistants with Live Customer Service Data

In a strategic product move signaling the rapid evolution of conversational enterprise workflows, Delight.ai, a Sendbird company, has launched the Delight Agent Model Context...

Business Technology

The Missing Decision Layer in Enterprise AI

Why the EU AI Act Makes Pre-Execution Governance Essential AI recommends. Should your organization execute? That question is rapidly becoming one of the defining governance challenges of...

Business Technology

From Demos to Dependability: Why Evaluation Becomes the #1 AI Investment by 2027

How many AI projects look brilliant in a demo but quietly fall apart the moment real users arrive? That question is getting harder for...

Business Technology

The AI Playbook for Evaluating and Monitoring AI in Production

Getting an AI model into production isn’t really the hard part anymore. The trouble starts after, when real users begin pushing it in little...

Analytics

Qlik CEO Saugata Saha Outlines Vision for Trusted Data in the AI Era

Qlik has officially welcomed Saugata Saha as its new President and Chief Executive Officer, marking the beginning of a new leadership chapter focused on...

Marketing and Analytics

Jasper Appoints Lauren Newman as Chief Financial Officer

Jasper has appointed Lauren Newman as its new Chief Financial Officer (CFO), adding an experienced finance executive to its leadership team as the AI...

Business Technology

Emerson Appoints Rudy Sengupta as Senior Vice President and Chief Technology & AI Officer

Emerson has appointed Rudy Sengupta as Senior Vice President and Chief Technology & AI Officer, effective August 15, reinforcing its leadership team as the...

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Tag: AI

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