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Generative AI

Cognigy Raises $100m as Major Enterprise Brands Depend on its AI Agent Workforce

Cognigy, a global leader in AI-first customer service automation, announced that it has raised $100 million in Series C funding. The round was led...

Healthcare

Scispot Launches Scibot: An AI Agent on Its Lab Operating System

Scispot, a leading provider of laboratory tech solutions, has launched Scibot™, an AI agent integrated into its Lab Operating System (LOS). Scispot, a leading provider...

Customer Experience

Ada Enhances AI Agent for Customer Service on the Path to Enable 100% Automated Resolution Rate

New capabilities make Ada’s AI Agent smarter, more trustworthy, and capable of reasoning like a top performing human agent Ada, the AI-native customer service automation...

Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

Business Technology

CodiumAI Rolls Out AI Coding Agent to Half a Million Software Developers

CodiumAI, a generative AI company helping developers create high-quality code faster, announced the deployment of a proactive AI Agent to all 500K users of its...

Customer Experience

Accrete Recognized in Gartner “Emerging Tech Impact Radar: Conversational Artificial Intelligence” Research Report

Accrete AI, a leading dual-use enterprise AI software company, announced that Accrete has been named a Sample Provider in the recently published Gartner report...

Human Intelligence

Ada Launches new Customer Service AI Agent Powered by the Ada Reasoning Engine™ to Maximize Automated Resolutions

Ada, the world's leading customer service automation platform, announced a new AI Agent powered by the Ada Reasoning Engine™. The Reasoning Engine gives personalized...

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