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Customer Experience

Sobot Launches Upgraded AI Agent This September

A Significant Improvement on Customer Service, Marketing Enablement and Management Capability through All-in-One Contact Center Solution Sobot, an all-in-one contact center solution provider, will launch its...

Automation in AI

Arhasi Inc. Launches AI Analytics Agent with Security

AI Analytics Agent transforms Business Intelligence with “Chat With Your Data Lakehouse” to allow analysts to converse with data. Arhasi, Inc., a holistic Enterprise AI...

Apps

Rabbit R1 AI Pocket Companion Expands to UK & EU

AI startup rabbit inc. announced that r1, a first-of-its-kind AI-native device that puts easy access to the industry's most advanced consumer AI models in...

Generative AI

Cognigy Raises $100m as Major Enterprise Brands Depend on its AI Agent Workforce

Cognigy, a global leader in AI-first customer service automation, announced that it has raised $100 million in Series C funding. The round was led...

Healthcare

Scispot Launches Scibot: An AI Agent on Its Lab Operating System

Scispot, a leading provider of laboratory tech solutions, has launched Scibot™, an AI agent integrated into its Lab Operating System (LOS). Scispot, a leading provider...

Customer Experience

Ada Enhances AI Agent for Customer Service on the Path to Enable 100% Automated Resolution Rate

New capabilities make Ada’s AI Agent smarter, more trustworthy, and capable of reasoning like a top performing human agent Ada, the AI-native customer service automation...

Customer Experience

Intermedia Contact Center Further Solidifies Position in Helping Businesses Deliver Better Customer Experiences with Latest Microsoft Certification

Intermedia Contact Center, now Certified for Microsoft Teams, once again demonstrates Intermedia's status as a trusted Microsoft partner; enables Teams users to seamlessly use Intermedia Contact...

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