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Ada Enhances AI Agent for Customer Service on the Path to Enable 100% Automated Resolution Rate

New capabilities make Ada’s AI Agent smarter, more trustworthy, and capable of reasoning like a top performing human agent Ada, the AI-native customer service automation...

Ada Launches new Customer Service AI Agent Powered by the Ada Reasoning Engine™ to Maximize Automated Resolutions

Ada, the world's leading customer service automation platform, announced a new AI Agent powered by the Ada Reasoning Engine™. The Reasoning Engine gives personalized...

Ada Introduces Generative Actions, Enabling AI-Powered Customer Service Chatbots to Actually Resolve Customer’s Issues Without Human Intervention

Ada's Generative Actions offers an end to scripted chatbot limitations, enabling AI chatbots to take informed, personalized actions that support customer needs  Ada, the world's...

AudioEye Wins 2023 SaaS Award for Best Accessibility Innovation in a SaaS Product

AudioEye, Inc., the industry-leading enterprise SaaS accessibility company, announced it has won the award for Best Accessibility Innovation in a SaaS Product in the international SaaS...

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