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Customer Experience

BlastX Consulting Launches the BlastX AI Innovation Center

Leading Digital Consultancy Creates a Customer Experience Hub for Research, Innovation, and Solution Design Focused on Operationalizing AI BlastX Consulting announced the creation of the...
Automation in AI

AITech365’s Weekly Roundup: Discover the Most Recent News From BT, Google Cloud, AMD, UiPath!

Here is AITech365’s Weekly Roundup of the top news from global markets. In this fast-paced world, breaking down information helps readers grasp the nuances...
Business Technology

OpenText AI Enables Smarter Organizations

OpenText™, the information company, announced the latest release of its Cloud Editions (CE) 23.4, which includes OpenText Aviator artificial intelligence (AI) capabilities that carry...
Customer Experience

Ushur recognized as a Star Performer by Everest Group in the 2023 PEAK Matrix™ for Conversational AI Products

Ushur, the leader in AI-powered Customer Experience Automation™ (CXA), announced that it has been recognized as a Star Performer by Everest Group in the...
Customer Experience

iQor Designs Symphony [AI] Generative AI Ecosystem to Revolutionize the Employee Lifecycle

iQor, a leading managed services provider of digitally enabled business process outsourcing (BPO) customer experience solutions, is proud to unveil Symphony ™, iQor's generative AI...
Generative AI

STL Digital unveils AInnov – A pioneering Generative AI solutioning fabric for modern enterprises

STL Digital, an  IT services and consulting company, announced the launch of 'AInnov', a solutioning fabric of powerful Generative AI Services, frameworks, methodologies and...
Customer Experience

Kore.ai Launches Conversational AI-powered Voice Gateway on Genesys AppFoundry

By integrating with Genesys Cloud CX®, Kore.ai enables enterprise contact centers to deliver superior and personalized service experiences 24/7 at scale, across multiple voice and...
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