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Customer Experience

ComputerTalk and Tethr Partner to Improve Contact Center Performance

ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the formation of a strategic partnership...

Machine Learning

Teradata Collaborates with Microsoft to Offer VantageCloud Lake on Azure, Enabling AI/ML at Scale Throughout the Enterprise

Innovation on Teradata’s cloud-native platform makes deployments easier and more flexible, with end-to-end support for enterprise-scale AI/ML, including generative AI Teradata announced it will offer...

Analytics

Emplifi’s Latest Release Harnesses Power of AI, Automation, and Analytics Innovation

Amplifying momentum with innovative solutions: Emplifi CX Cloud utilizes AI and additional capabilities to equip brands for today's modern consumer engagement Emplifi, a leading unified...

5G Technology

evo-rail Partners with Nomad and Alstom to bring Rail-5G to Caltrain

evo-rail, a provider of gigabit (mmWave) track-to-train communications solutions, announced that it is delighted to be working with Nomad Digital, a leading provider of...

Machine Learning

Independent Study Reveals Almost Half of Marketers Do Not Trust the Reliability of Their Data

A commissioned study conducted on behalf of Zeta Global finds that marketers must invest in integration to deliver superior experiences and increase revenues Zeta Global...

IT and DevOps

Snackpass Chooses Stord Software to Scale Operations Amid Immense Growth

Snackpass, an all-in-one restaurant operating system focused on streamlining operations through innovative, self-serve technology, has partnered with Stord, the Cloud Supply Chain leader for omnichannel mid-market and enterprise brands. Snackpass will use Stord's OMS to...

Automation

Positive Promotions Leverages Advanced Forecasting and Predictive Analysis with Sugar Sell for Sales Automation

Sugar Sell Premier Makes the Hard Things Easier, Streamlining Complex Sales Cycles via AI-Powered Workflows for Improved Productivity, Efficiency, and Effectiveness SugarCRM announced Positive Promotions has selected...

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