Integrations with Amazon Bedrock, Amazon Q, and Amazon Connect Streamline AI Deployment for Tailored Business Use Cases
Kore.ai, a global leader in enterprise AI solutions, announced a strategic collaboration agreement (SCA) with Amazon Web Services (AWS). This partnership marks a significant step in integrating Kore.ai’s advanced agent AI platform and business solutions with key AWS services, including Amazon Bedrock, Amazon Q, and Amazon Connect. The integration streamlines the deployment of AWS AI tools for diverse business applications.
Earlier this year, Kore.ai was honored with the AWS Innovation Award as the “Generative AI/ML Market Disruptor of the Year” for 2025. This accolade highlights Kore.ai’s commitment to leveraging cutting-edge AI technologies. By integrating with AWS’s robust infrastructure, Kore.ai offers flexible and scalable AI solutions that significantly enhance customer experience and operational efficiency. Additionally, the Kore.ai Agent Platform—comprising AI for Work, AI for Service, and AI for Process—is now available on the AWS Marketplace.
The SCA is designed to empower AWS customers with new purchasing and usage options for Kore.ai’s agent platform and business solutions, which will be hosted on AWS. This collaboration unites Kore.ai’s innovative AI solutions with AWS’s powerful cloud infrastructure, helping businesses deliver faster, more efficient customer and employee experiences.
“We are excited to expand our collaboration with AWS, combining Kore.ai’s innovative AI agent platform and business solutions with AWS powerful cloud infrastructure,” said Raj Koneru, Founder and CEO of Kore.ai. “Through this strategic agreement, Kore.ai and AWS will bolster our existing collaborative efforts in product integration and go-to-market strategies, expediting innovation and the realization of benefits for hundreds of our mutual customers. We are enabling global businesses to accelerate their AI adoption by simplifying the implementation of advanced AI technologies, helping them achieve transformative outcomes in today’s rapidly evolving landscape.”
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As a part of the collaboration, Kore.ai has joined the AWS ISV Accelerate Program. This strategic move allows Kore.ai to collaborate closely with AWS sales teams on joint customer opportunities, making it easier for enterprises to adopt Kore.ai’s AI-powered solutions through the AWS Marketplace. This enhanced partnership reinforces Kore.ai’s commitment to delivering scalable enterprise AI solutions.
“As a leading software services and consulting company, we help large enterprises around the world adopt AI technology in a safe, secure, and scalable way,” said Nitin Rakesh, CEO of Mphasis. “We are proud to be a strategic implementation partner of Kore.ai, and we feel especially confident knowing that Kore.ai’s foundation on AWS, delivering unmatched reliability and scalability.”
“As Kore.ai’s preferred cloud provider, we are excited to expand our collaboration and to reinforce our shared commitment to empowering customers in the AI era,” said Chris Casey, Head of AWS Partnerships, Asia-Pacific and Japan. “The goal of this collaboration is to accelerate innovation and productivity for our customers by combining AWS cloud infrastructure with Kore.ai’s adaptable and scalable AI platform and business solutions.”
This strategic collaboration between Kore.ai and AWS reaffirms both companies’ dedication to driving innovation and enhancing enterprise AI accessibility at scale, helping businesses worldwide to thrive in the evolving AI landscape.
