Thursday, August 14, 2025

eClinicalWorks AI and Sunoh.ai Boost Patient Care in Springfield

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eClinicalWorks®, the largest ambulatory cloud EHR, announced that Springfield Family Physicians is successfully utilizing Sunoh.ai, the AI medical scribe, to enhance clinical documentation and Image AI to simplify fax inbox management. Springfield Family Practice reports significant savings in time and resources, streamlined administrative processes and enhanced patient care.

“Sunoh.ai and Image AI eliminate the need for our providers to spend additional hours between appointments on administrative tasks and allow them to focus solely on their patients and face-to-face interactions,” said Bailey Borchers, office manager at Springfield’s Family Practice. “Our collaboration with eClinicalWorks, particularly through their innovative AI technology and integrations, has significantly improved our practice efficiency. Sunoh.ai standardizes the documentation process, helping us mitigate the potential disruption caused by an employee leaving and maintaining practice efficiency. Our providers appreciate that they can review and edit the draft SOAP notes before they are locked.”

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Springfield Family Physicians, based in Oregon, is known for offering comprehensive and affordable health care. The practice reports that with Sunoh.ai, the quality of its documentation has improved, and providers can spend more time ensuring the highest quality of patient care. With Sunoh.ai, the practice has seen remarkable reductions in the time a provider spends on administrative work and increased efficiency. The Image AI solution has streamlined its fax inbox and enhanced patient record retrieval.

“We are delighted that eClinicalWorks Image AI and the integration with Sunoh.ai is fulfilling its purpose of diminishing administrative burden by effortlessly blending into daily workflows at Springfield Family Physicians,” shared Girish Navani, CEO and co-founder of eClinicalWorks. “eClinicalWorks is leading the charge in democratizing AI in healthcare through ground-breaking innovations. Our core mission is to use innovative AI solutions to enhance the clinical efficiency of our healthcare partners and enable providers to concentrate more on patient care, helping save two hours daily on documentation. The positive impact at Springfield Family Physicians is indeed a glowing endorsement of our mission.”

Source: Businesswire

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