New AI-agent, OmadaSpark, works alongside care teams to provide real-time educational support for nutrition questions, motivational challenges, and building healthy habits
Omada Health, the virtual between-visit healthcare provider, launches Nutritional Intelligence, an enhanced member experience aimed at providing evidence-based educational support to help members create positive relationships with food. Central to this experience is OmadaSpark, an AI agent trained with robust clinical input that delivers real-time motivational interviewing and nutrition education. OmadaSpark is designed to help members identify motivational challenges like emotional eating, improve food decisions, set goals, and sustain lasting behavior change, whether or not they are using GLP-1 medications.
Omada’s Nutritional Intelligence launches as a growing body of research highlights the dangers of ultraprocessed foods, while the prevalence of chronic cardiometabolic diseases, such as obesity, diabetes, and hypertension, has continued to rise in the U.S. At the same time, diet effectiveness can vary, and it’s particularly important to maintain healthy habits long term, which can be challenging with restrictive diets. The increased prevalence of these diseases has also recently been accompanied by an increased demand for GLP-1s for weight loss.
“We believe there is a clear market need for real-time educational support backed by behavioral science to improve mindsets and behaviors toward food,” said Wei-Li Shao, President at Omada Health. “To meet the needs of our customers and members, Omada fine tuned its approach to offer AI-powered tools trained with clinical input and expertise to work alongside human care teams in helping members drive improved health and economic outcomes.”
The Nutritional Intelligence approach helps members identify real-world emotional and practical barriers to healthy eating in today’s environment, where ultra-processed foods are prevalent and diets can fail to deliver long-term results.
New features include:
- OmadaSpark Motivational Interviewing: For members who report emotional eating as a barrier to healthy eating, OmadaSpark delivers guided conversations grounded in behavioral science to help members identify their own goals, reinforce autonomy, and find motivation to change habits. Through its integration with human care teams, OmadaSpark will provide insights to help coaches and specialists understand the motivations and barriers reported by members.
- OmadaSpark Nutrition Education: OmadaSpark also engages members in real-time with nutrition information, helping to reduce the mental load of food decisions and encouraging them to gradually incorporate healthier food alternatives. OmadaSpark is designed with thoughtful input informed by clinical protocols that guide the human care team, offers relevant responses based on key member profiles, like members with certain conditions and members taking GLP-1s, and can consider allergies, dietary preferences, and age range, to create tailored responses in the time between coach interactions.
- Enhanced Food Tracking: Alongside unpacking complex food beliefs tied to emotional and cultural experiences, Omada’s Nutritional Intelligence offers updated tracking capabilities, like water tracking, barcode scanning, and photo-recognition technology that offers flexible and non-restrictive support designed to promote a healthy relationship to food.
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“This new generation of AI capabilities amplifies Omada’s approach of combining compassion and intelligence, allowing our care teams to build rapport and improve our flexible care approach,” said Justin Wu, MD, Vice President, Clinical Innovation and Quality at Omada Health. “Our care model pairs hands-on human coaching with 24/7 AI-supported education to help members build an understanding of what drives their food habits – and then ease them into healthier habits, like replacing higher calorie foods with greater nutrient-dense foods in a more sustainable approach to weight health.”
Omada has continued to invest in and increase the volume of its human care teams while integrating AI-powered technology to deliver compassionate care at scale. The effective application of AI has the potential to amplify the humanity of Omada coaches and further enrich the member experience, providing real-time support to make healthy eating more accessible, helping members feel more supported, confident, and in control of their health journey.
Source: Businesswire
