Thursday, June 19, 2025

eClinicalWorks & Sunoh.ai boost documentation, efficiency

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eClinicalWorks, the largest ambulatory cloud EHR, announced that Texas-based Amarillo Medical Specialists is successfully utilizing eClinicalWorks Image AI Assistant and Sunoh.ai, the EHR-agnostic AI medical scribe. Sunoh’s AI medical transcription effectively captures patient-provider conversations, including any details the provider might have missed, making the documentation comprehensive and nuanced. Sunoh.ai, which is fully integrated with the eClinicalWorks EHR, adds the notes into appropriate sections of the progress notes. The eClinicalWorks Image AI Assistant successfully routes incoming faxes to the appropriate patient records, achieving a significant patient-match and document success rate.

“Sunoh.ai has notably enhanced workflows and improved patient interactions,” said Dr. William Biggs, endocrinologist at Amarillo Medical Specialists. “By dictating the medical history of my patients to Sunoh.ai prior to the visits, I can focus on the patient and our conversation. Instead of composing notes from scratch, I edit and review the Sunoh.ai notes, making the process faster and more efficient. The detail of the AI-generated notes is exceptional, often capturing the information I might have missed during the visit. Sunoh.ai allows me to complete documentation the same day after lab and imaging results are in, significantly saving time. I highly recommend it.”

Amarillo Medical Specialists (AMS) is the largest physician-owned internal medicine group in the Amarillo area of Texas. AMS is focused on providing a patient-centered approach to healthcare. By adopting Sunoh.ai, the AMS providers have significantly improved clinical documentation and workflow efficiency. Its Spanish-speaking patients are impressed with the Sunoh.ai translated English-to-Spanish visit summary they receive at the end of each visit.

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Additionally, the innovative eClinicalWorks Image AI Assistant automates document recognition, matching incoming faxes to appropriate patient records, helping drastically reduce administrative burden. Having the reports analyzed before the patient visit empowers providers and supports improved decision-making.

“It is our goal to help reduce provider burnout by offering AI-integrated solutions to healthcare practices nationwide,” said Girish Navani, CEO and co-founder of eClinicalWorks. “We’re thrilled that Sunoh.ai is assisting providers in streamlining documentation processes and improving practice efficiency and patient satisfaction. The advanced AI medical transcription is transforming healthcare, and we’re excited to be a part of this revolution.”

Trusted by 80,000 providers nationwide, Sunoh.ai is the first EHR-agnostic, AI medical scribe facilitating a groundbreaking shift in patient care. It seamlessly integrates within the eClinicalWorks EHR through any device with the eClinicalTouch® 4 app, making it a preferred choice for practice.

Source: Businesswire

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