Wednesday, June 4, 2025

HCLTech and ServiceNow partner to deliver GenAI-based solutions

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These offerings will enable businesses to quickly and efficiently adopt ServiceNow’s generative AI capabilities across their operations

HCLTech , a leading global technology company, and ServiceNow, the leading digital workflow company that makes the world better for everyone, announced a partnership aiming to provide new solutions based on Generative AI (GenAI). These offerings will enable businesses to quickly and efficiently adopt ServiceNow’s GenAI capabilities across their entire business.

“We are excited to strengthen our partnership with ServiceNow to enable our customers to unlock value with GenAI. HCLTech’s differentiated portfolio and technical heritage positions it to deliver practical and personalized GenAI use cases to clients as they advance their digital transformation programs,” said C Vijayakumar, Chairman and Managing Director, HCLTech.

“HCLTech brings its ServiceNow expertise to the world’s largest enterprises,” said Bill McDermott, President and CEO of ServiceNow. “It’s an honor to expand our partnership to co-create industry-specific GenAI solutions that will drive our customers’ growth engines with transformative experiences.”

Also Read: ServiceNow, Hugging Face, and NVIDIA Release New Open-Access LLMs to Help Developers Tap Generative AI to Build Enterprise Applications

As part of this new global partnership, HCLTech will provide consulting, design, implementation and management services across all ServiceNow products. By combining the power of ServiceNow products with HCLTech’s industry expertise, intellectual properties and global delivery capabilities, this partnership will provide different use cases and solutions, enabling enterprises to increasingly adopt industry-specific GenAI. industrial domain of ServiceNow to transform their business. This partnership will help companies save money and improve the efficiency and productivity of different departments.

HCLTech and ServiceNow will also launch a ServiceNow division and ‘Fluid NOW’ centers of excellence in London, New York and Noida for businesses to explore GenAI’s latest solutions that can accelerate their digital transformation journey.

SOURCE: BusinessWire

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