New platform unifies agents, models, knowledge, and data to finally deliver on the promise of AI as a transformative force for business
Uniphore, a leader in enterprise AI, announced the launch of the Uniphore Business AI Cloud, a sovereign, composable, and secure platform designed to bridge the gap between IT and business users. By combining the simplicity of consumer AI with enterprise-grade security and scalability, the platform accelerates AI adoption while ensuring data sovereignty and governance.
As AI reshapes the enterprise landscape, organizations struggle with fragmented deployments—where IT manages infrastructure while business teams lack intuitive access to AI-powered insights. The Business AI Cloud unifies these functions, offering a full-stack solution that spans data, knowledge, models, and agents, enabling enterprises to harness AI’s transformative potential.
Introducing the Business AI Cloud: Powering the Agentic Enterprise
Uniphore’s platform is built for the agentic enterprise, where AI-driven workflows enhance productivity across sales, marketing, customer service, HR, and more. Key layers include:
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Data Layer: A zero-copy, composable data fabric that connects to any platform or cloud—eliminating data migrations while accelerating AI readiness.
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Knowledge Layer: Structures enterprise data into AI-ready knowledge, enabling proprietary small language model (SLM) fine-tuning and explainable insights.
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Model Layer: Open and interoperable, supporting both closed- and open-source LLMs with built-in governance and flexibility to adapt as AI evolves.
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Agentic Layer: Pre-built AI agents and a natural language agent builder, powered by BPMN-based orchestration for seamless workflow integration.
Solving the Four Biggest Barriers to Enterprise AI Adoption
Despite rapid advancements, enterprises face critical challenges in scaling AI:
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Data Layer Bottleneck: Disorganized, siloed data slows deployment.
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Data Sovereignty: Enterprises need consistent architecture across cloud, multi-cloud, or on-premises.
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Disconnected AI Ownership: IT controls infrastructure, but business users lack intuitive access.
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Rip-and-Replace Requirements: Many AI platforms force costly overhauls of existing tech stacks.
The Business AI Cloud addresses these hurdles head-on, offering a sovereign, composable, and secure foundation for AI at scale.
Also Read: Kasmo Joins Snowflake to Launch Openflow for AI Data Integration
CIO Control Meets Business User Simplicity
“Most AI solutions today were built for consumers or researchers, not for enterprises,” said Umesh Sachdev, CEO and Co-founder of Uniphore. “Uniphore Business AI Cloud changes that. We’ve brought together four critical layers of the AI stack: data, knowledge, models, and agents. CIOs can now deploy AI securely at scale, retaining ownership of AI governance, while enabling business users to drive the experience and the value.”
Key advantages of the platform include:
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Sovereign: Retain full control over data, models, and workflows with zero-copy architecture.
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Composable: Integrate with existing tech stacks—no vendor lock-in.
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Secure: Built-in guardrails, adversarial prompt defense, and compliance controls.
Trusted by Global Enterprises for AI Transformation
Uniphore’s platform is already driving AI adoption across industries, with leading enterprises leveraging its capabilities for custom models, agent deployment, and workflow automation.
Oscar Vergé, Chief AI Deployment Officer at Konecta, shared: “With Uniphore, we’re building an agentic AI factory, designed to rapidly create, deploy and orchestrate AI agents across our customer environments. The platform’s agent builder, orchestration engine and support for both prebuilt and custom agents allow us to agentify critical workflows for each client, from customer service to back-office automation. This isn’t just AI adoption — it’s real transformation at enterprise scale.”
Rajesh Subramaniam, CEO of ResultsCX, added: “For us, it wasn’t about adding AI for the sake of it. It was about moving beyond fragmented point solutions to a unified platform that supports domain-specific language models and orchestrates both custom and prebuilt AI agents. These agents, part of Uniphore’s agentic layer, are helping us reimagine customer journeys with more intelligence, speed and business impact.”
Luis Alonso, Head of Customer Data Strategy & Engineering – Global Marketing Data Sciences at HP, noted: “Uniphore’s agentic suite of applications stand out not only for their enterprise-grade applicability but for how effectively they can enable a transition to Agentic-based workflows. We’ve seen firsthand how their Marketing AI CDP drives our business forward by giving self-serve access to data for our marketing teams.”
The Future of Enterprise AI Starts Here
Uniphore’s Business AI Cloud redefines how enterprises deploy AI—balancing business-user simplicity with IT-grade security and governance. By unifying agents, models, knowledge, and data into a single platform, Uniphore ensures AI isn’t just a tool but a transformative force for business.
