Kyndryl, Inc., a global leader in tech services, has launched new AI-powered mainframe solutions. These services help organizations update their operations. They speed up innovation and enhance AI’s impact in IT systems. They combine Kyndryl’s mainframe expertise with advanced AI and hybrid IT capabilities. This helps businesses boost efficiency, gain insights, and increase value from their IBM z/OS investments.
Built to support the next generation of intelligent automation, Kyndryl’s agentic AI mainframe services give IBM z/OS customers the ability to streamline complex processes, make faster decisions, and optimize both application and infrastructure management with more precision.
“Kyndryl is leading the way in delivering world-class, agentic AI-enabled services for our customers, instilling confidence in the role of the mainframe as an engine of innovation for global enterprises,” said Hassan Zamat, Global Practice Leader for Core Enterprise and zCloud at Kyndryl. “We are committed to bringing the best of our skilled delivery practitioners and agentic AI together to further differentiate experiences and outcomes that fuel growth for our customers.”
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The capabilities can be integrated with the agentic ingestion features in Kyndryl’s Agentic AI Framework, which enable organizations to orchestrate AI agents, systems, and workflows seamlessly. In that way, IT teams will be able to drive a higher level of operational performance and translate insights into action. Benefits include:
- Smarter decisions, faster resolution, and proactive problem resolution
- Smarter reliability and easier compliance across the entire software lifecycle
- Access to AI-powered know-how that contributes to decreasing skill gaps while enhancing internal knowledge
- Greater agility to respond to new risks, opportunities, and market demands
Kyndryl’s latest AI-driven mainframe services are also embedded within Kyndryl Bridge, the company’s open integration platform. Through Kyndryl Bridge, customers gain predictive analytics, intelligent automation, and real-time operational insights across their mainframe environments.
Further strengthening this innovation push, Kyndryl is leveraging IBM watsonx Assistant for Z and other ecosystem AI platforms to support advanced orchestration and life cycle automation.
“Through our collaboration with Kyndryl, we are helping enterprises bring powerful AI capabilities to the core systems that run their business,” said Skyla Loomis, General Manager of IBM Z Software. “Kyndryl’s new AI services empower clients to deploy advanced AI on the mainframes that form the backbone of operations, accelerating decision-making and operational agility.
A key feature of this launch is the Kyndryl AI Assistant for Z. This assistant has years of Kyndryl mainframe knowledge built in. It integrates into the Kyndryl Bridge. Teams can troubleshoot quickly, manage the platform easily, and build skills in a fast-changing mainframe environment.
Kyndryl’s strategy mixes its own intellectual property with cloud and AI tech from hyperscalers and global partners. Kyndryl has solid expertise in mainframe modernization and new architectures. This helps customers handle AI workloads more quickly and on a bigger scale. This method cuts down latency and improves performance for key tasks. These include fraud detection, processing insurance claims, and real-time customer analytics. This leads to better business outcomes and an enhanced user experience.
