CrowdStrike announced the general availability of Charlotte AI Detection Triage, a groundbreaking advancement in AI-driven security operations. Designed to operate within customer-defined bounded autonomy, Charlotte AI achieves over 98% accuracy in triaging security detections, eliminating more than 40 hours of manual work per week on average. This innovation enhances Security Operations Center (SOC) efficiency, enabling teams to accelerate responses to the most pressing cyber threats.
Developed in close collaboration with CrowdStrike Falcon® Complete Next-Gen MDR—widely regarded as the gold standard in managed detection and response (MDR)—Charlotte AI is trained on millions of real-world triage decisions. By combining advanced AI capabilities with human expertise, it delivers expert-level SOC triage at machine speed. This innovation leverages CrowdStrike’s industry-leading cybersecurity data and the power of the Falcon platform, ensuring a closed-loop feedback system that continuously improves security outcomes.
Combatting AI-Powered Threats with AI-Driven Defense
Cyber adversaries are increasingly weaponizing AI to launch faster, more complex attacks, flooding security teams with overwhelming alert volumes. As breakout times shrink to minutes, defenders cannot afford delays caused by false positives. Charlotte AI Detection Triage automates threat prioritization and analysis, instantly distinguishing genuine threats from false alarms. Unlike generic AI models trained on broad datasets, Charlotte AI is built on CrowdStrike’s proprietary intelligence, derived from years of Falcon Complete triage decisions, ensuring unparalleled accuracy in detecting real adversary tactics.
With built-in guardrails, Charlotte AI operates within a model of bounded autonomy, allowing security teams to maintain complete oversight of AI-driven decisions. Organizations can customize when and how AI-driven actions occur—from initial triage to final response—ensuring a trusted, accountable, and transparent security posture.
Also Read: Mattermost Brings AI Collaboration to Azure Secret Levels
Revolutionizing SOC Operations with AI-Powered Precision
Charlotte AI Detection Triage empowers SOC teams with enhanced speed, accuracy, and control, streamlining security workflows and improving operational efficiency. Key benefits include:
- Reducing Manual Work and Analyst Fatigue: Charlotte AI autonomously triages detections with 98%+ accuracy, effectively filtering out false positives and closing low-risk alerts. This eliminates more than 40 hours of repetitive tasks per week, allowing analysts to focus on high-priority threats.
- Accelerating Incident Response and SOC Productivity: Seamless integration with CrowdStrike Falcon® Fusion automates detection triage and response workflows, reducing mean time to respond (MTTR) and ensuring analysts concentrate on high-fidelity alerts.
- Ensuring Responsible AI Implementation with Built-in Control: Operating within customer-defined guardrails, Charlotte AI enables organizations to govern AI-driven automation while maintaining human oversight. Security teams can define when and how automated actions take place, ensuring AI-powered operations remain trusted, accountable, and under human agency.
“Charlotte AI Detection Triage represents the next leap forward in agentic AI innovation, uniting the power of AI and the precision of human expertise to define tomorrow’s SOC,” said Elia Zaitsev, chief technology officer, CrowdStrike. “As attacks grow more sophisticated and faster, security teams need AI-driven solutions that deliver measurable operational impact. Charlotte AI enables defenders to move faster with greater accuracy—while ensuring SOC teams maintain full control. This is the future of AI in cybersecurity—one that accelerates response, enhances productivity and helps organizations stay ahead of evolving threats.”
