CrowdStrike has launched Charlotte AI Agentic Response and Charlotte AI Agentic Workflows, marking a significant milestone in the evolution of modern Security Operations Center (SOC) practices. These innovations, paired with the previously introduced Charlotte AI Agentic Detection Triage, push the boundaries of cybersecurity, moving beyond traditional “ask-and-respond” copilots to offer autonomous reasoning and action across both first-party and third-party data. Now, the CrowdStrike Falcon platform stands as cybersecurity’s premier intelligent reasoning AI platform, capable of drawing conclusions and executing actions without human intervention, with bounded autonomy.
Advancing Agentic AI Across Cybersecurity Services
Building upon the power of Charlotte AI, CrowdStrike extends agentic AI capabilities to its comprehensive suite of cybersecurity services. The newly enhanced Falcon® Complete Next-Gen MDR with Charlotte AI leverages CrowdStrike’s expert analyst triage decisions to expedite investigations, creating a unique feedback loop that accelerates both human and AI-driven performance. By integrating the Charlotte AI agentic model with Next-Gen MDR, CDR, and the underlying Falcon platform, CrowdStrike delivers the industry’s most advanced AI-powered SOC. For the first time, security teams can combine real-time AI-powered detection, expert-informed investigation, and automated response—all within a unified, native platform. From boosting analyst productivity to enabling full-cycle response, CrowdStrike is redefining how AI safeguards the modern enterprise.
George Kurtz, Founder and CEO of CrowdStrike, emphasized the transformative nature of this innovation: “There’s a profound difference between adding AI features and fundamentally transforming how cybersecurity works. Charlotte AI goes beyond augmenting humans with suggestions – it actively investigates, reasons, and responds autonomously within expert-defined guardrails. Our agentic AI innovation represents a fundamental shift from reactive to proactive security—furthering CrowdStrike’s mission of stopping breaches.”
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Key Innovations Announced:
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Charlotte AI Agentic Response
This new capability significantly enhances analyst productivity by automating investigative processes, answering the critical questions that seasoned security analysts typically pose. By accelerating root cause analysis, mapping lateral movement, and providing next-step guidance, it saves analysts hours of time each week on repetitive alert investigations. -
Charlotte AI Agentic Workflows
Integrated into Falcon Fusion SOAR, these drag-and-drop, Large Language Model (LLM)-powered workflows allow analysts to embed AI-driven reasoning directly into automated playbooks. For example, a workflow can automatically determine whether a device should be isolated based on organizational policies and then generate customized communications—ranging from executive summaries to customer advisories—complete with global language translation. -
Falcon Complete with Charlotte AI
Analysts leveraging Falcon Complete Next-Gen MDR now utilize Charlotte AI to triage alerts and speed up analysis, merging expert human oversight with intelligent automation to more efficiently prevent breaches. -
Charlotte AI Agentic Detection Triage for Identity
Extended to Falcon® Identity Protection, this capability allows analysts to prioritize and respond to high-risk identity threats in conjunction with endpoint and cloud alerts, effectively reducing noise and pinpointing real threats faster.
Enhancing Protection Across the Digital Estate
In addition to these innovations, CrowdStrike has announced expanded capabilities within the Falcon platform to broaden protection across critical infrastructure and reinforce organizational resilience:
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Falcon® for XIoT with ExPRT.AI
Now validated by over 12 leading Industrial Control Systems (ICS) vendors, this solution delivers real-time, adversary-driven risk insights, helping organizations focus on actively exploited vulnerabilities in operational technology (OT) and IoT systems—ensuring protection without disrupting business operations. -
CrowdStrike Pulse Services
New expert-led services offer tailored support for security teams looking to operationalize agentic AI. Through modular engagements, these services help assess readiness, align workflows, and fine-tune security policies, accelerating security maturity with precise, targeted guidance.
With these groundbreaking advancements, CrowdStrike is once again setting the standard for next-generation cybersecurity, empowering organizations to stay ahead of emerging threats while optimizing operational efficiency.
