Friday, September 20, 2024

Appian Platform Update: AI-Driven Data & Process Automation

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Appian announced the latest release of its platform, designed to transform how organizations orchestrate enterprise data and automate processes. This release provides support for a broader set of enterprise AI use cases with expanded compliance, providing a robust framework to help organizations prepare for current and future AI regulations .

“Implementing an AI-powered generative chatbot has transformed our procurement process,” said Michael Parks , Director of Procurement & Contract Services for the Texas Department of Public Safety . “This tool provides our procurement officers with instant access to state regulations, information and guidance on contracting procedures, all while leveraging secure internal data and providing accurate legislative references. By streamlining access to critical information, the chatbot improves efficiency and allows our staff to focus on providing excellent service to the public.”

The latest version of the Appian Platform  expands several AI capabilities designed to improve data and process automation for enterprises. Updates to Appian Copilot enable users to get faster answers from their business data and documents, in plain language, and with fewer steps. AI Copilot and AI Skills also now meet HITRUST certification requirements. HITRUST certification is a comprehensive security framework that provides a standardized and rigorous approach to managing risk and protecting sensitive information, including HIPAA compliance.

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Appian AI 24.3 enhancements include:

  • AI Copilot for Data Fabric , now in preview, provides instant insights into enterprise data within a unified chat space. AI Copilot provides transparent and reliable responses, citing source data for verification.
  • Enterprise Copilot  enables users to easily locate information across selected document sets by simply asking the AI, even without knowing the specific document set.
  • Process HQ with AI-driven starting points accelerates process investigations by providing AI-driven views with KPIs, process details, and filters, ensuring the right questions are answered.
  • AI Copilot in Case Management Studio  helps users quickly locate information with case comments and document summaries, and allows users to create data fields with a guided data modeling experience.
  • AI Copilot for Developers  helps developers automate test case generation for expression rules, speeding up test generation and increasing test coverage.
  • Prompt Builder AI skill is now available natively in additional  Appian Cloud locations , including Australia , India , Canada , France, UK & Ireland, and Brazil to provide additional support in Asia Pacific , North America , Europe, and South America .

Additional updates include enhancements to the Appian Platform’s data fabric, low-code, and automation capabilities. These updates streamline workflows by integrating people, technology, and data into a cohesive system, enabling users to address business challenges more efficiently and focus on higher-impact activities.

“Appian AI Copilot enables users to explore and understand their enterprise data more effectively, using natural language and with fewer steps. Now you can ask AI Copilot questions across your entire data catalog, gaining comprehensive insights and enabling more informed decision making,” said Sanat Joshi , Executive Vice President of Product and Solutions at Appian.

Source: PRNewswire

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