PagerDuty has appointed Arnaud Lagarde as Vice President of Europe, the Middle East and Africa (EMEA), strengthening its regional leadership as demand for AI-driven digital operations continues to grow.
Lagarde will lead PagerDuty’s next phase of growth across the EMEA region, helping customers modernize incident management and digital operations. He brings more than 20 years of enterprise technology and sales leadership experience, having previously held senior roles at Automation Anywhere, CA Technologies and BMC. Throughout his career, he has focused on enterprise go-to-market strategy, AI adoption and building high-performing regional organizations.
The appointment comes as organizations across EMEA continue to invest in AI-powered operations platforms to improve resilience, automate incident response and reduce the impact of digital disruptions. As enterprises manage increasingly complex cloud environments, operational visibility and automation are becoming strategic priorities rather than purely IT concerns.
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This shift is also redefining regional leadership roles. Beyond driving revenue growth, executives are expected to build partner ecosystems, support enterprise AI adoption and help customers integrate intelligent automation into mission-critical business processes.
According to PagerDuty, Lagarde’s experience in industrializing AI for regulated industries aligns with the company’s focus on expanding AI-first operations across the region. His background in scaling enterprise software businesses is expected to support PagerDuty’s continued investment in EMEA at a time when organizations are accelerating digital transformation initiatives.
Lagarde’s appointment reflects a broader trend across enterprise software companies, where experienced regional leaders are playing an increasingly important role in connecting AI innovation with customer adoption, operational resilience and long-term business growth.
