Gryphon.ai, the leader in compliance and AI-powered conversation intelligence, announced it has been positioned by Aragon Research, Inc. in the Leader section of the Aragon Research Globe™ for Enterprise Coaching, 2024. Gryphon.ai’s solutions, including Gryph for Compliance, Gryph for Collections, Gryph for Conversation Intelligence and Gryph for Sentiment Analysis, set the standard for real-time conversation intelligence that empowers sales and customer service associates with advice and coaching during calls.
“We believe this acknowledgement in The Aragon Research Globe™ for Enterprise Coaching, 2024 by Aragon Research confirms our commitment to excellence,” said Neal Keene, SVP of Strategy at Gryphon.ai. “Our ability to capture calls from any device and provide intelligence in real-time allows enterprises to better coach their sales and customer service teams, therefore leading to stronger customer engagement. We believe this report highlights our continued efforts toward innovation and our dedicated focus on providing an elite customer experience within every conversation.”
At Gryphon.ai, we offer a suite of conversation intelligence and analytics tools that includes compliance and sentiment analysis, making it easy to seamlessly provide the right message to prospects at the right time. Given our use case focus and real-time conversation intelligence-based coaching, we believe we are well-positioned for the growing demand for coaching.
In addition, Gryphon.ai also offers compliance solutions, as Gryph for Compliance automatically blocks non-compliant conversations to help enterprises mitigate violations of DNC, Telephone Consumer Protection Act (TCPA), Consumer Financial Protection Bureau and Fair Debt Collection Practices Act (FDCPA). In recognition of this, Gryphon.ai was awarded the Bronze Stevie® Award in the Best Compliance Solution category at the 2023 American Business Awards®.
SOURCE: PRWeb
