Martech

Customer Experience

Humane Selects Optiva BSS for Launch of New Ai Pin

The first wearable device and software platform with embedded mobile virtual network operator (MVNO) connectivity built to deliver personal artificial intelligence (AI) services leverages...

Customer Experience

Hinduja Global Solutions: New Research Shows Customer Experience Decision Makers Betting Big on Artificial Intelligence

Hinduja Global Solutions (HGS), a leader in technology-led customer experience (CX), recently released new findings from its CX Buyers’ Insights Report based on a...

Martech

Leading Global Commerce Companies CommerceHub, ChannelAdvisor and Dsco Become Rithum

Rithum strengthens AI capabilities with acquisition of Cadeera Rithum utilizes AI to better optimize delivery operations, costs, and platforms for its customers. With the acquisition...

Marketing and Analytics

ADP Reimagines the Human Capital Management Client Experience with Salesforce Generative AI

ADP and Salesforce will pioneer the future of human capital management for ADP’s more than 1 million clients with AI, data, and CRM Salesforce, the...

Marketing and Analytics

Elixirr Acquires Management Consultancy Insigniam

Purchase is latest step toward Elixirr's ambition to be the fastest growing U.S. challenger consultancy in 2024 Elixirr, the established, global award-winning challenger consultancy, announced...

Marketing and Analytics

HubSpot Completes Acquisition of B2B Intelligence Leader Clearbit

HubSpot, Inc., the customer platform for scaling businesses, announces that it has successfully finalized its acquisition of Clearbit, a top B2B data provider. Clearbit...

Customer Experience

DRUID AI Appoints Bill Schwaab as Vice President of Sales for North America

DRUID AI, a leading innovator in conversational AI solutions, is delighted to announce the appointment of Bill Schwaab as the new Vice President of Sales for North...

Customer Experience

AI in Chatbot Development: Making Chatbots ‘Smart’er

In the ever-evolving technology landscape, artificial intelligence (AI) is a transformative force, reshaping the way we interact with and perceive digital experiences. Among the...

Customer Experience

OneSpan Introduces New Partner Network Program to Broaden Delivery of Secure and Seamless Customer Experiences

Empowering partners to expand their portfolio with high-assurance identity proofing, strong authentication, and secure e-signature solutions OneSpan™, the digital agreements security company, announced the launch...

Customer Experience

Chattermill Introduces Copilot – A Proprietary Generative AI Solution Built for a New Way of Working

Chattermill, the Customer Experience Intelligence company, announced the launch of Copilot - a generative AI solution built to redefine how leading brands utilize customer feedback...

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