Martech

Marketing and Analytics

Reputation Appoints New CTO To Spearhead AI Product Innovation.

Reputation, the global leader in reputation performance management, announced the appointment of Shantanu Sarkar as Chief Technology Officer, effective immediately. Shantanu Sarkar has led product and engineering teams...

Customer Experience

InMoment and Bright Expand Partnership to Elevate the Customer Experience With AI-Powered Upskilling.

InMoment, the leading provider of Experience Improvement solutions, announced that it has deepened its partnership with Bright, an award-winning, immersive learning platform, and has...

Marketing and Analytics

Near Intelligence Appoints Dan Putler as Chief Data Scientist to Drive Analytics Innovation

Near Intelligence, Inc., a Data Intelligence Platform that provides insights on people and places, announced that it has appointed Dan Putler as its Chief...

Customer Experience

5 Best AI Chatbots for Customer Service in 2024 [Free & Paid]

Customers seek prompt and effective resolution of their concerns when they reach out. Managing these efficiently becomes more challenging as your customer base expands,...

Customer Experience

Afiniti appoints Mike Myshrall as CFO

Afiniti, a leading provider of artificial intelligence (AI) applications and infrastructure for customer experience (CX), announces the appointment of Mike Myshrall as Chief Financial...

Customer Experience

AMP Smart and VOZIQ AI announce strategic partnership for AI-enabled proactive customer loyalty management

VOZIQ AI recently concluded the executive review meeting with Dave Bolen, Chief Operating Officer at AMP Smart, where VOZIQ AI's Chief Data Scientist, Dr. Vasudeva Akula,...

Customer Experience

GLORY to acquire Flooid, a leading provider of Cloud-based Retail POS solutions

Glory Global Solutions (International) Ltd, a wholly-owned subsidiary of GLORY Ltd. announces plans to acquire 100% of the issued share capital of Flooid, a...

Customer Experience

AI in Customer Support: Enhancing User Experience Like Never Before

With the constant evolution of technology, artificial intelligence (AI) has emerged as a powerful tool in revolutionizing customer support. Gone are the days of...

Marketing and Analytics

FICO Granted 10 New Patents to Improve Decision-Making for Enterprises

FICO patents demonstrate innovation in decisioning, responsible AI and the operationalization of analytics to enable better customer experiences FICO remains at the forefront of...

Martech

Sprout Social Announces Promotion of Alan Boyce to Chief Technology Officer

Sprout Social, Inc., an industry-leading provider of cloud-based social media management software, announced the promotion of Alan Boyce to Chief Technology Officer (CTO). In...

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