Martech

Martech

Tracer Fortifies Leadership Team as Demand for Brand Protection and Cybersecurity Measures Skyrockets

Industry experts position company to combat brand abuse with AI for unprecedented speed, efficiency and accuracy in preserving enterprise brand equity, loyalty and customer...

Marketing and Analytics

Salesforce Brings Slack AI to All Paid Customers, Adds Recap to Deliver Daily Morning Digests

Slack strengthens its AI-powered platform as it continues rolling out native generative AI capabilities to users, including enhanced search, channel and thread summaries, and...

Marketing and Analytics

Qualtrics Appoints Gurdeep Singh Pall as President, AI Strategy

Qualtrics, the leader and creator of the experience management (XM) category, announced the appointment of Gurdeep Singh Pall as its first-ever President, AI Strategy. Pall will...

Customer Experience

Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences

Zendesk announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster, more efficient, and accurate AI features. Zendesk will utilize Amazon...

Customer Experience

BoldDesk by Syncfusion Wins 2024 Excellence in Customer Service Award

Syncfusion, Inc., the enterprise technology provider of choice, announced that BoldDesk, its modern help desk and customer support ticketing software, has been named a...

Customer Experience

Qualtrics Launches Simplified Pricing and Packaging with New AI-Powered Suites

Qualtrics is announcing the release of three new, innovative AI-powered suites: XM for Customer Experience helps organizations deliver better, AI-powered experiences in contact centers and across...

Marketing and Analytics

Aarki Unveils AI-Powered Mobile Marketing Platform

New platform set to advance mobile advertising with AI and privacy-centric solutions, increasing ROI on mobile growth marketing campaigns Aarki, an AI company that delivers mobile...

Marketing and Analytics

Six AI powerhouses and digital services companies launch AI/R, the AI Revolution Group

AI/R Group emerges with an ambitious mission to revolutionize tech consultancy and digital transformation models by embedding AI into every aspect of customer engagement...

Customer Experience

AeC Recognized by Frost & Sullivan for Leading the Customer Relationship Industry in Brazil

AeC is the largest customer relationship company in Brazil and its reliable and customized customer care solutions help businesses create seamless end-user experiences. Frost & Sullivan recently researched...

Business Technology

Intel Announces Americas Partner Awards

Intel announced the recipients of its prestigious “Intel Partner Alliance Partner of the Year” awards, recognizing 28 outstanding partners in advance of Intel Vision 2024...

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