Martech

Customer Experience

Teleperformance receives gold award for best AI-driven tech innovation

Company wins top honors for AI solution that streamlines back-office operations for enhanced customer experience and operational performance Teleperformance, a global leader in digital business...

Cloud

KLaunch and Lantrasoft Partner to Enhance Global AI Solutions

KLaunch, a leader in omni-channel conversational AI technologies, announces a strategic partnership with Lantrasoft, a premier global technology and talent provider. This collaboration aims...

Customer Experience

Persistent Acquires Starfish Associates, Strengthening its Position in AI-powered Contact Center and Unified Communications

Persistent Systems, a global pioneer in Digital Engineering and Enterprise Modernization, announced the intent to acquire New Jersey-based Starfish Associates. This strategic acquisition builds...

Customer Experience

AI in Content Personalization: The Future of Targeted Marketing

AI in content personalization is exactly what it sounds like using artificial intelligence to personalize content. How many of us hate wasting time swiping...

Automation in AI

Pia Bolsters US Marketing with Appointment of Industry Expert Molly Lindsay as New VP

Pia, the ultimate ai-led automation platform for MSPs, empowering them with improved efficiency, faster ticket management, and elevated customer service, is excited to announce Molly...

Generative AI

Innominds Partners with Minerva CQ to Revolutionize Customer and Product Support with AI-Powered Solutions

Innominds, a differentiated Digital and Product Engineering services company, is excited to announce a strategic partnership with Minerva CQ, a pioneering company that provides an AI...

Marketing and Analytics

Zeta Global Launches The Zeta Economic Index, An AI-Powered Barometer Of The US Economy

The Zeta Economic Index uses proprietary data and Generative AI to synthesize trillions of behavioral signals to produce a real-time snapshot of the state...

Customer Experience

Sharpen Revolutionizes Contact Center Operations with Usable AI™ Platform

Sharpen, a recognized leader in cloud contact center software, announced a significant advancement in the customer service industry with the launch of their Usable...

Business Technology

Resolve Tech Solutions Recognized for Artificial Intelligence Breakthrough Innovation in 2024 AI Breakthrough Awards Program

Resolve Tech Solutions, a leading provider of SAP solutions and services, announced that it has been selected as winner of the "Best Decision Management...

Top 7 Applications of AI in Social Media Marketing

Artificial intelligence, or AI, strutted onto the scene in 1956 when John McCarthy coined the term at an academic conference. The world hasn't taken...

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