Martech

Customer Experience

Sainsbury’s Teams with NCR Voyix for Top Customer Experience

Sainsbury’s has announced it has chosen NCR Voyix, a global leader in digital commerce solutions, to help transform its shopping experience and support its...

Marketing and Analytics

Zeta Marketing Named Leader in 2024 Email Marketing Report

Highest possible scores received in 13 of 22 criteria, including Vision, Artificial Intelligence, Personalization, Legacy Tech Integration, and Roadmap Zeta Global, the AI-Powered Marketing Cloud,...

Customer Experience

Saarthee’s saarATS: AI-Powered CX Agent Training Revolution

Saarthee, a pioneer in advanced technology solutions, is thrilled to announce the launch of its innovative Generative AI-based Customer Experience (CX) Agent Training Simulator saarATS,...

Customer Experience

SANDSIV Launches Insight Narrator for AI in sandsiv+

SANDSIV, a leader in AI-powered experience management solutions, is proud to announce the launch of Insight Narrator, a groundbreaking enhancement to the sandsiv+ Voice of...

Customer Experience

3CLogic Earns Advanced Status in ServiceNow Partner Program

3CLogic setting new standards for unified experiences while delivering meaningful impact and ROI to ServiceNow customers leveraging Customer Workflows, ITSM, and/or Employee Workflows. 3CLogic, the...

Customer Experience

NLX Acquires Radish Systems for Voice & Visual Tech

NLX, the AI platform powering advanced conversational experiences for the world's most admired brands, announces it has acquired Radish Systems and its patented ChoiceView®...

Life Sciences

EVERSANA Launches TEDAVI: New Hub for Agency Marketing

EVERSANA, a leading provider of global commercial services to the life sciences industry, introduced TEDAVI, the pharmaceutical and life science industry’s premier content transformation...

Marketing and Analytics

Forum3 Introduces World’s First AI Marketer, Spok

On July 30, 2024, Forum3 launched Spok, the world's first AI Marketer, designed to provide upfront insights and strategies for effective marketing campaigns. Spok...

Customer Experience

Wolken Software Completes the Enhancement of AI Technologies Within All Core Product Offerings

Wolken Software, a leading provider of customer service solutions for B2B companies, announced that the company has officially enhanced its core products with AI-based...

Healthcare

RevHealth Announces First Pharma-Optimized AI Agency Platform

RevHealth, a full-service independent pharmaceutical marketing and communications agency, has announced the launch of AgencyOS, a proprietary AI agency platform that delivers optimized omnichannel...

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