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Zendesk to Acquire Local Measure, Expanding AI Voice

Proposed Acquisition Strengthens Enterprise CX Capabilities and Deepens Collaboration with Amazon Web Services (AWS) Zendesk, a global leader in AI-powered customer service, has entered into...

Teleperformance Partners with Sanas to Boost AI Growth

Sanas partnership highlights Teleperformance's (TP) growth strategy of pursuing investments in advanced artificial intelligence to deliver enhanced customer experience management services to broad client...

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